Solution Manager

McLane is one of the largest and most stable supply chain services leaders in the United States. We've been at the forefront of delivering retail and restaurant solutions for convenience stores, mass merchants, drug stores, and chain restaurants for over 125 years. Our vision is to be an agile, innovative, and unified supply chain partner that delivers a superior customer experience, improves the lives of our teammates and community, and produces best-in-class returns.

Oversee strategic initiatives from start to finish, providing the voice of the customer to product management, product marketing, sales, and customer success team. Liaise with stakeholders from IT&D and business to understand needs and recommend solutions. Delegate tasks, assess workforce, and mitigate risks and issues.

This is a hybrid position which will require the candidate to report and work from the office three days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX.

Benefits you can count on:

• Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance.
• Paid time off begins day one.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

Essential Job Functions/Principal Accountabilities:

• Define, maintain, and own clear capability solutions in alignment with McLane's IT&D and business objectives.
• Own, maintain, and effectively communicate capability catalog to McLane's business stakeholders and IT&D department.
• Provide end-to-end team output strategy from solution ideation to production deployment.
• Validate new capability delivery for both enhancements and projects.
• Collaborate with stakeholders to ensure McLane's IT&D vision and products align with strategic business objectives.
• Deliver and maintain solution design, including mitigation of risks and issues.
• Responsible for continuous improvement, including identifying opportunities for solution rationalization including applications with duplicate capabilities.
• Communicate of McLane's IT&D objectives, solution capabilities, and solution roadmap.
• Understand and implement industry best practices aligning to McLane's business objectives.
• Remain current on vendor roadmaps and understanding their impact on McLane's solutions
• Maintain capability supportability including integrity of upgrade path.
• Manage and communicate release plans with all stakeholders.
• Communicate, follow, and maintain McLane's IT&D processes and policies.
• Build and maintain strategic relationships with key McLane stakeholders to ensure that capabilities align with overall strategy and objectives.
• Performs other duties as assigned.

Minimum Skills & Qualifications:

• Bachelor's degree in computer science or engineering. Master's degree preferred.
• Proven knowledge of information technology standard concepts, practices, processes, and procedures.
• Strong collaborator with cross-functional teams from technology, design, and business.
• Experience with business-to-consumer digital products.
• Experience with agile methodologies (managing a backlog/release plan, tracking team level metrics, removing blockers (burndown chart, release burn up, etc.)).
• Strong leader, collaborator, team player, and individual contributor.
• Strong problem solver with ability to manage and lead the team to push the solution and progress.
• Experience with modernization activities is a plus.
• Experience with supply chain and logistics is a plus.

Working Conditions:

• Office environment.
• Occasional travel (10%).

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.