ITS Asset Management Specialist

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

Make an impact - from near or far

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The opportunity

The ITS Asset Management Specialist will report to the Director of IT Asset Management. You will oversee software and hardware assets, maintaining accurate repositories, and ensuring compliance with relevant policies. Main responsibilities include managing software licenses, optimizing software usage, controlling inventory, and handling both hardware and software purchases. Additionally, you will support onboarding and offboarding processes. The ITS Asset Management Specialist collaborates with the ITS Asset Management Team to track, manage, and optimize assets throughout their lifecycle. You will work remotely in any of our approved states. #LI-Remote

What You'll Do:

• You will manage SNHU's ITS assets, ensuring accuracy and completeness of asset information.
• You will conduct regular audits and inventory of ITS assets to align with company policies and industry standards.
• You will maintain reports to track ITS asset usage, inventory, and compliance to prevent overspending or shortages, and ensure we follow regulatory standards while improving efficiency and cost-effectiveness.
• You will analyze ITS asset-related issues and discrepancies to resolve and ensure data accuracy.
• You will collaborate with ITS teams and customers to ensure accurate tracking and management of ITS assets.
• Create documentation to support the ITS asset management lifecycle processes and responsibilities.
• You will complete daily software and hardware request tasks within the ITAM tool (ServiceNow).
• You will manage the daily and long-term strategic inventory control and oversight of technology-related assets within the University.
• You will work with multiple partners to ensure smooth acquisition processes, aligning with budgeting and financial requirements.
• Other responsibilities as assigned.

What We're Looking For:

• 1+ years of experience within IT Asset Management
• Knowledge of Customer-focused ITAM.
• Knowledge of Software and Hardware Asset Management principles and best practices.
• Knowledge of product use rights for publishers such as Microsoft, Adobe, and TechSmith.
• Experience with MS Office tools, requiring experience in Excel.
• Experience with ServiceNow.
• Experience with HRIS Technologies like; (Workday, Oracle, PeopleSoft)
• Experience with SharePoint.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

Exceptional benefits (because you're exceptional)

You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources