Remote New

Director, Business Intelligence - Sales Analytics

Zelis Healthcare, LLC
United States, Massachusetts
Apr 22, 2025
At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts-driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview Zelis is seeking a commercially minded, data-driven leader to serve as our Director, Business Intelligence - Sales Analytics. This role is pivotal to shaping how we use data to drive smarter selling, accelerate growth, and scale performance across our commercial organization. You will partner closely with the SVP of Revenue Operations and cross-functional leaders to design and operationalize a modern data strategy that empowers Sales leadership with real-time, actionable insights. We're looking for someone who has worked directly in or with Sales teams-someone who understands the rhythm of the sales process, can identify gaps in performance, and knows how to turn data into strategic advantage. You will be accountable for building out our commercial reporting architecture, owning the visualization strategy (Tableau, Power BI, Sigma), and ensuring the integrity of data flowing from CRM (Salesforce) and our Snowflake environment. The ideal candidate combines technical mastery with business acumen and has a proven ability to influence senior leaders. What You'll Do Key Responsibilities: Sales Intelligence Strategy Act as the strategic owner of Sales and Commercial performance analytics across the organization. Build, maintain, and evolve high-impact dashboards and visualizations that highlight sales performance, pipeline trends, forecast accuracy, win/loss analysis, and rep productivity. Align with sales leadership to uncover growth opportunities and shape go-to-market decisions using data. Create intuitive self-service tools for Sales leaders to explore performance metrics and operational KPIs. Cross-Functional Data Leadership Serve as the primary data and reporting liaison between Sales, Finance, Product, Technology, and Corporate IT. Ensure Snowflake data architecture aligns with Salesforce and RevOps needs-supporting object, fact, and dimension table design. Establish strong partnerships with internal data teams to ensure consistency, availability, and clarity of commercial data assets. Translate ambiguous business needs into clearly defined data requirements and reporting specifications. Sales Process Optimization Drive initiatives that reduce sales forecasting errors and improve the accuracy of pipeline and revenue projections. Identify performance gaps in the sales funnel and implement targeted solutions through analytics and enablement insights. Bring innovative approaches to commercial data storytelling-using your creativity to guide decision-making at the executive level. What You'll Bring to Zelis Required Qualifications: 7+ years of experience in business intelligence, data strategy, or revenue operations-preferably in a B2B technology or sales-focused environment. Proven background working within or closely with sales teams, understanding sales processes, funnels, quotas, and forecasting models. Advanced skills in data visualization tools (e.g., Tableau, Power BI, Sigma) and ability to create compelling, interactive dashboards. Hands-on experience with Salesforce.com, SQL, Snowflake, Microsoft Azure, and scripting languages (Python preferred). Exceptional Excel skills, including advanced formulas, macros, and pivot tables. Strong analytical mindset with an ability to synthesize complex data into simple narratives for non-technical audiences. Comfortable presenting to and advising senior executives; known for clarity, influence, and strategic thinking. Preferred Education: Master's degree in Business, Economics, Data Science, Technology, or a related field-or equivalent combination of education and experience. Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com. Disclaimer We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.