Delivery Lead

This is a remote role that may only be hired in the following locations: NC, TX

This position will act as a lead within the delivery organization. This role requires thought leadership and manages small to midsized processes, products, and programs in the delivery life cycle. It requires tactical oversight of assigned projects to influence timelines, expectations, and proactively negotiates within the scope of the assigned project to attain technology and business goals while managing overall risk to the bank.

• Delivery Execution - Advanced in core delivery functions which includes ownership of the complete delivery lifecycle (from product / program / process initiation to completion), for small to mid-sized efforts, focused on achieving business objectives while maintaining high team performance. Manages multiple low to moderately complex processes, programs, and products spanning numerous technology domains and business areas. Accountable for scope, roadmaps, budget, staffing, and impediment management for programs and BAU activities. Manages and governs the development and execution of small to medium technology and enterprise programs. Responsible for executing, overseeing, and communicating the delivery of these programs, driving results to achieve business outcomes. Leads cross functional development from design to delivery. Strategizes, schedules, and aligns financials and resources essential for executing small to medium initiatives and programs ensuring delivery of key business outcomes. Develops methods for monitoring the progress and performance of these initiatives and programs, within the assigned technology function. Examines outcomes to identify potential issues, risks, and areas for improvement. Communicates recommendations to relevant stakeholders through reports or other documentation.
• Delivery Operations & Vendor Management - Supervises program-level financial forecasts and end-of-month reconciliation efforts. Collaborates with technology leaders to optimizing the value vendors contribute to the organization by enhancing performance and aligning resources.
• Process & Standards - Evaluates opportunities to streamlines processes and workflows to improve operational efficiency, addressing bottlenecks in the end-to-end flow. Implements best practices to drive efficiency and improve time to production. Partners with the enterprise PMO as needed to ensure all projects meet quality standards and compliance including SDLC, Project Management Lifecycle, Agile Standards, etc. Works with peers and junior staff to drive standardization of delivery practices in alignment to enterprise standards and controls. Drives best practices, governance, compliance and standards across the delivery organization.

Bachelor's Degree and 6 years of experience in Project Management OR High School Diploma or GED and 10 years of experience in Project Management

Preferred Education: Bachelors DegreePreferred Area of Experience: Software Development, Infrastructure, Vendor Management, Financial Institution, LFI (Large Financial Institution) License or Certification Type: Project Management Certification Preferred, Certified Scrum Master (Any or Multiples) Preferred, SAFE 6.0 Certification (Any or Multiples) PreferredSkill(s): Previous oversight of technical implementations, Knowledge of SDLC, Knowledge of Execution Methodologies or Frameworks (Waterfall, Agile, Hybrid), Knowledge of end to end delivery lifecycle from system or data design to implementation, Understands how to collaborate with leadership to define strategy and approach for solving complicated technical problems, Ability to deliver solutions that solve complex problems, using thought leadership and independent thinking skills, Ability to lead others in the successful execution and delivery of long term, multi-layered projects and initiatives, JIRA, Collaboration Tools (SharePoint, Confluence), Broad knowledge across more than one technology domain

• Deep Experience in the Financial Services Industry, including LFIs bringing domain expertise in regulatory requirements, risk alignment, and platform modernization.
• Certifications in both Agile and Project Management Practices
• Experience working with agile teams supporting lending platforms, with specific experience in loan servicing transformation initiatives, including backlog management and cross-functional coordination.
• Championed Agile transformation journeys and PI Planning activities across product teams, helping scale initiatives and align sprint goals with enterprise-level priorities.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.