Business Analyst

TEKsystems
$50.00 - $60.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Indiana, Carmel
Apr 23, 2025
W2 ONLY, NO C2C Local to Indianapolis, IN as this is a HYBRID ROLE Possibility for multiple Extensions or conversion to FTE HYBRID Schedule: Carmel, Indiana -MUST HAVE Property and Casualty Insurance Industry Knowledge -MUST have worked with Agency Management Software (AMS), they use HawkSoft but open to others (Exmples: Applied Epic, Agencybloc, Guidewire, Next Agency, etc) Does not have to be these exact ones, any AMS software is ideal About the Role: We are seeking a technically capable and detail-oriented Business Analyst with a strong background in Property & Casualty (P&C) insurance and a focus on systems implementations. This role will be key in defining and documenting requirements to connect our HawkSoft agency management system to various applications including RingCentral, OnBase, and various web portals. You'll collaborate with business users, IT, and vendor teams to drive integration that supports efficient policy workflows, document handling, and a unified user experience across systems. Key Responsibilities: * Gather, analyze, and document integration requirements for HawkSoft (AMS). * Work closely with business stakeholders and technical teams to define data exchange needs, workflows, and system touchpoints. * Create detailed requirements documents, interface specifications, data mappings, and user stories. * Translate business processes into technical integration requirements using diagrams and flowcharts. * Participate in solution design discussions and ensure alignment between business goals and system capabilities. * Support QA and UAT efforts with test planning, data validation, and troubleshooting. * Act as a liaison between internal teams and third-party vendors throughout the integration lifecycle. * Create and maintain documentation for integrations and user documentation. Required Qualifications: * Bachelor's degree in Business, Information Systems, or equivalent experience. * 3+ years of experience as a Business Analyst in the Property & Casualty insurance industry. * Hands-on experience with AMS software preferably with Hawksoft, with a clear understanding of workflows and data structure. * Solid understanding of policy lifecycle processes including quoting, issuance, endorsements, and renewals. * Experience defining business and functional requirements for system integration projects. * Ability to create technical artifacts like data flow diagrams, process maps, field-level data mappings, and user documentation. * Soft skills - easy to manage, positive attitude, self-starter, communication Preferred Qualifications: * Familiarity with a Policy Administration system. * Experience integrating agency management systems with PAS and DMS platforms. * Knowledge of APIs, data transformation, or middleware solutions (e.g., MuleSoft, Boomi). * Understanding of compliance and data governance in the insurance domain. * Proficiency in tools such as Jira, Confluence, Visio, Excel, and basic SQL. Pay and Benefits The pay range for this position is $50.00 - $60.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Carmel,IN. Application Deadline This position is anticipated to close on May 2, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.