Attends regular regional meetings to ensure awareness of organizational priorities, advises peers on trends within assigned region or business area, and collaborates with peers to support strategic goals.
Provides expertise in the development and documentation of functional processes and procedures.
Conducts recurring coaching sessions with direct reports.
Serves as escalation point for customer issues and concerns.
Motivates and mentors managers and team members within an assigned region to sell products and services in order to establish profitable client relationships.
Participates in branch meetings to provide ongoing direction in regard to operational matters, sales and customer service.
Exercises pricing exceptions for the region in order to gain and/or retain profitable relationships.
Provides oversight on monthly operational activities and required checklists.
Reviews audit results and performance reports. Conducts root cause analysis for areas requiring improvement and develops and implements solutions.
Assists with the development and attainment of internal performance objectives.
Collaborates with peers to execute action plans in support of strategic goals.
Establishes vault limits and manages cash services.
Properly allocates resources necessary to support the local branches.
Understands branch P&Ls and drives to operate efficiently.
Works with the Training Department to coordinate the onboarding of new hires.
Partners with Human Resources in regards to recruiting, hiring, promotions, disciplinary actions, and salary approvals.
Identifies and shares best practices to increase the overall effectiveness of the region.
Orients employees to Bank policies and procedures, clearly communicating work duties and responsibilities.
Evaluates staff's work performance and provides feedback through consistent and ongoing coaching and communication; conducts effective performance appraisals and takes corrective action whenever necessary.
Performs duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank's Information Security Program.
Actively participates in local community efforts.
Maintains a positive and caring atmosphere for customers and employees consistent with TBK Bank's mission and philosophy.
Continues professional development through training, seminars, certifications, and membership in professional associations, as applicable.
Performs other duties as assigned.
The work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
Ability to work in a confined area.
Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.
While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.
Specific vision abilities are required by this job due to computer work.
Light to moderate lifting is required.
Regular, predictable attendance is required.
Triumph Financial
$87,786.00 - $133,435.00 / yr
Apr 23, 2025