Account Director, America's

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We are currently seeking an Account Director to lead the Americas region for a large Integrated Portfolio Strategy (IPS) - oriented Work Dynamics relationship. The ideal candidate for this role is a proven leader with extensive transaction management expertise, effective client relationships skills and account management experience.

The JLL Account Director will provide leadership, strategy, and hands-on direction to a global client delivery team of transaction managers and lease administrators. This position also helps drive integrated results between this delivery team and a regional set of facilities, projects and program management teams. Further, as a key member of the leadership team for the global relationship, the Account Director will support America's initiatives. This role will report to the Global Account Executive.

The Account Director is accountable for developing and implementing a strategic account plan which delivers continuous improvement and ensures a healthy long-term relationship. The Account Director anticipates client needs, delivers to outperform key performance indicators, inspires talent and builds growth plans.

With a deep understanding of JLL's strategic initiatives and market opportunities, the Regional Account Director translates emerging thought leadership, research, products and services into viable client and business opportunities and should have strong presentation skills and executive presence to support those activities.

Primary responsibilities include:

Client Satisfaction

*Delivers High Client Satisfaction

*Aligns with client on keypriorities and adjustsas business conditions or opportunities change.

*Ensures high quality service delivery that exceedsclient expectations

*Anticipates needs; responds to client issues in an expedient and professional manner

*Builds lasting relationships quicklyand communicates effectively at an executive level

Leadership and TalentManagement

*Hires, attracts and retains a team of top talent employees; improves team performance through regular coaching and feedback; providesrecognition

*Create, mentor, and manage high-performing teams that remain engaged and thriving

*Understands client's key business drivers; focuses the team to ensure work is aligned with client's highest priorities

*Embodies the firm's values and core behaviors of collaboration, integrity and excellence

*Advances the firm's culture and employee experience priorities byfocusing on hiring, rotation and promotion

*Identifies and develops successors for all key leadership roles

Achieving Financial Results and Contributing to Company/Industry Growth

*Retains all current business. Identifies client value-add opportunities to expand business beyond existing service lines

*Proactively identifies areas to incorporate innovation into account operations

*Becomes internal reference for best-in-class service delivery

*Develops budget, manages to ensure plan is met or exceeded

Qualifications:

*10+ years transaction management experience

*Leadership experience in Account Management

*Licensed broker or salesperson

*Portfolio management experience or certification

*Experience overseeing lease administration services

*Proven track record leading global teams, with strong account management and communication skills.

* Willingness to travel (less than 25%)

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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