Sr. Director of the Office of Student Academic Services: Franklin College of Arts and Sciences

Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine.

Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units.

M-F; 8am-5pm

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

The Sr. Director of Student Academic Services plays a central, strategic leadership role in the college, leading the Office of Student Academic Services and a number of critical student success initiatives that advance Franklin's undergraduate instructional mission across 40+ departments, institutes, and schools. The role oversees a comprehensive portfolio of professional student-centered undergraduate advising and success efforts, from first-time enrollment and orientation to retention, persistence, and degree attainment. This includes serving a significant number of undeclared, transfer, and "Double Dawg" undergraduate to master's degree students. The position is central to realizing the college's ambitious Academic Innovation goals across a complex institutional ecosystem, which includes Franklin's many core contributions to the general education curriculum. The Sr. Director collaborates effectively, strategically, and thoughtfully within and across units in Franklin and with central administration (e.g., Office of Instruction, Enrollment Management, Registrar, Pre-Professional Advising, Student Affairs, IT, etc). This central leadership role requires a strong understanding of student success factors in the current higher education landscape, exceptional communication skills, facility with data analysis and emerging technology (including AI tools, as relevant), independent judgement, management and operational capabilities, and discretion.

The Director reports directly to the Dean, is a member of the Dean's leadership team, and serves as a key advisor to the Dean in all matters related to student success. The position also frequently engages with the College's Office of Academic Innovation, led by the Sr. Associate Dean to ensure alignment with strategic academic initiatives, and with the Executive Directors of IT and Marketing & Communications. The Director will represent the College in various capacities, including as a member of the campus-wide Academic Advising Coordinating Council ( AACC), the College Curriculum Committee, and the Registrar's DegreeWorks, Banner and related subcommittees that support the Franklin College of Arts and Sciences' student academic services team. The successful candidate will infuse current research and best practices, strategic thinking and project management skills, entrepreneurial and responsive agency, data-informed decision making, and operational efficiency to advance the integration, facilitation, coordination, and fostering of outcomes-driven efforts to optimize student success.

Sitting, standing, walking, bending, stooping, pushing, pulling; spending long periods of time at a computer.

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.