Vice President of Advancement Services

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

EEO/AA/Disability/Veteran

1. Development Operations
Lead and supervise the Advancement Services team. Set goals, strategic direction, manage progress,
provide guidance, establish expectations, maintain effective communication, foster job, and professional
development, and provide ongoing feedback on their work performance.
1 .1
Create a vision for technology use to enhance the YNHHS's fundraising operations. Oversee the
development and maintenance of comprehensive and leading-edge online services designed to serve a
wide range of internal and external constituents.
1 .2
Serve as a member of the organization's leadership team, oversee the collection of requirements and
development of scorecards, benchmarks, metrics, and reporting dashboards that will be serviced by a
comprehensive data warehouse and business intelligence platform. Oversee the design and construction
of these tools.
1 .3
Oversee the provision of ongoing analytical reports to aid in planning, executing, monitoring, and
reporting of fundraising and engagement activity, such as: annual and campaign fundraising; prospect
management, event planning; donor stewardship, and fund management.
1 .4
Lead and manage the department's relational database system (currently RENXT), ensuring that the
system is fully operational and useful for strategic planning; information management; data retrieval and
reporting; gift tracking and analysis; and activity management and reporting.
1 .5
Manage the development of training on, and access to systems used for accessing reports, planning
documents, data standards, and other shared information.
1 .6
Develop, implement, and coordinate policies and procedures for daily departmental operations and
maintenance of department records.

1.7

Oversee the Advancement Services team's efforts to ensure data integrity and compliance through the
following:
- Collaborate with the team to ensure data integrity, maintenance, security, and other related operational
issues regarding system support are in place.
- Lead and manage any future database conversions, collaborating with staff to identify the right
software, manage all aspects of the conversion data and table mapping, report generation, training, etc.
- Work with departments to improve the flow of information and, thus, minimize the proliferation of
additional shadow databases.
- Supervise all gift acceptance and recording, while working closely to guide and support all processes
for gift acknowledgement and donor stewardship. This includes, specifically, ensuring a gift and pledge
recording, acknowledgement and reminder system that is accurate and timely in execution, meeting the
highest standards for donor satisfaction.
1 .8
2. Prospect of Research Development
Oversee prospect research team in identifying new prospects, providing in-depth research, and creating
prospect profiles for current and prospective donors.
2 .1
Works with leadership to manage donor assignments, portfolios, pipeline and setting fundraiser metrics.
Provides reports for prospect development meetings.
2 .2
Provide guidance on database activities (reports and data management) related to prospect research,
campaign planning, prospect management, and principal gift management.
2 .3
Oversee system implementations and business process development to ensure that the current
database management system can provide the information and reports necessary to support campaign
and fundraising activity.
2 .4
Oversee the efforts of ensuring all information gathered by research is entered into the current database
management system in the most effective manner and that information is consistently validated and
updated.

3. Finance
Work closely with Finance to coordinate all reporting and compliance efforts related to private gifts ,
audits, and endowment spending.
3 .1
Lead the department's efforts to ensure compliance with all applicable government regulations with
particular attention to gift acceptance, management, and reporting regulations as well as all privacy
issues.
3 .3 Manages the foundation budget.
Oversee the timely development and submission of reports to external groups in compliance with
CASE, FASB, and IRS regulations.

4. Management
Supervise and mentor a team of professionals and support staff , providing structured professional
development opportunities and targeted training; evaluating personnel; and making recommendations
regarding hiring, training; promotions, disciplinary actions, and terminations. Make unit budget recommendations and oversee the effective management of multiple departmental and
project budgets.
4 .2
Manage partnerships with YNHHS internal organizations - specifically IT and Finance - to maintain
coordinated, efficient, and collaborative approaches to systems and processes.

5. Strategic Operations
Under the leadership of the Chief Development Officer and Senior Vice President work collaboratively in
supporting concrete goals, objectives, messaging, and strategies for the department?s fundraising,
engagement, and communications enterprise and for individual team members.
5 .1
Where strategic and appropriate, participate in inter-unit task forces to achieve specific
project/campaign goals. This work may include?upon recommendation of the Chief Development Officer
and Senior Vice President interaction with members of the Board of Trustees or other committees .

6. Professional Development
Participate in related professional meetings and conferences to maintain/grow skills. Effectively
represent and promote YNHHS to diverse constituencies.

EDUCATION
Bachelor's degree or combination of education and experience in the areas of business, marketing, statistics, or computer science is required. Master?s degree in the areas of business, marketing, statistics, or computer science is strongly preferred.

EXPERIENCE
Minimum of 10 years of demonstrable leadership experience with increasing responsibility in the areas of development operations and database management using Raiser 's Edge, Luminate Online, Power BI, and SQL server administration at a healthcare organization or nonprofit institution.
Minimum of 10 years of experience managing a staff of 5 or more.
Prior experience within a healthcare or academic medical setting strongly preferred.

SPECIAL SKILLS:
Data visualization expertise and/or advanced data analytics skills.
Proven success using technology to enhance communications and operational efficiencies in the office .
Advanced computer skills; proficiency in using word processing, Excel spreadsheets, databases, and web
resources. Strong interpersonal and written communications skills with demonstrated attention to detail and ability to relate to stakeholders at varying levels, internally and externally.
Expert planning, coordination, and organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail and accuracy.
Able to handle multiple deadlines at one time.
Familiarity with the Association for Healthcare Philanthropy (AHP) is preferred.

ACCOUNTABILITY
Reports to the Chief Development Officer and Senior Vice President.

COMPLEXITY
In personal and job-related decisions and actions, consistently demonstrates the values of integrity(doing the right thing), patient-centered (putting patients and families first), respect (valuing all people and embracing all differences), accountability (being responsible and taking action), and compassion (being empathetic).

Requires a high degree of analytic, project management, and organization skills needed to manage a complex set of technological tools and business intelligence program. Must have extensive knowledge of fundraising strategies and objectives and be able to provide strong leadership in making data-driven decisions.

SPECIAL WORKING CONDITIONS AND PHYSICAL DEMAND:
Availability to work nights and weekends and travel to events as needed .
Work is performed in a remote or office-based environment and requires the ability to operate standard office equipment.

The Vice President of Advancement Services manages the operations of the advancement services function of the Yale New Haven Health System (YNHHS) and serves as a key partner in all areas of Institutional Advancement. The Vice President provides administrative oversight and strategic direction for the organizational database, constituent and gift records, prospect research and finance. Supervises Advancement Services staff, manages the department 's information systems, and creates a strategic vision for the use of technology to enhance the department 's fundraising objectives.

The Vice President oversees the development and execution of statistical analyses and serves as a liaison with central IT, Finance, and other offices related to information systems and data management
needs.

EEO/AA/Disability/Veteran.