The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Loyalty Card Supervisor, you will be at the heart of the action-leading front-line operations and setting the tone for outstanding guest experiences. This is a hands-on leadership role where your passion for service and attention to detail will shine, all while ensuring smooth day-to-day operations in line with our property's high standards and policies. If you're a people-person who thrives in a fast-paced, guest-focused environment, this is your chance to take your hospitality career to the next level. THE STARTING RATE:$22.50
THE DAY-TO-DAY:
Supervise assigned operational functions within the Players Club desk consistent with the strategic plan, the fiscal budget, and the Company's short term and long-term profitability objectives Assist Players Club Representatives, Slot Hosts, and guests with all requests in a professional and timely manner Explain the loyalty program in detail and redeem guests' points for express comps Issue FREEPLAY and explain how to use it Evaluate members' status and issue complimentary amenities based upon established Company guidelines Conduct daily Team Update briefings; create a work environment that promotes teamwork, recognition, mutual respect, and employee satisfaction Promote and maintain the highest level of service to all guests, including smiling, greeting, and making eye contact, while staying alert to their needs
THE IDEAL CANDIDATE:
High School Diploma, GED or equivalent 2+ Years of Prior Relevant Resort Setting Experience Work varied shifts, to include weekends and holidays
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room Free parking on and off shift Healthcare, financial, and time off benefits Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=17131 Are you ready to JOIN THE SHOW? Apply today!
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