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Loyalty Card Supervisor - Borgata

MGM Resorts International
$22.50
United States, New Jersey, Atlantic City
May 06, 2025

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a Loyalty Card Supervisor, you will be at the heart of the action-leading front-line operations and setting the tone for outstanding guest experiences. This is a hands-on leadership role where your passion for service and attention to detail will shine, all while ensuring smooth day-to-day operations in line with our property's high standards and policies. If you're a people-person who thrives in a fast-paced, guest-focused environment, this is your chance to take your hospitality career to the next level.

THE STARTING RATE:$22.50

THE DAY-TO-DAY:

  • Supervise assigned operational functions within the Players Club desk consistent with the strategic plan, the fiscal budget, and the Company's short term and long-term profitability objectives

  • Assist Players Club Representatives, Slot Hosts, and guests with all requests in a professional and timely manner

  • Explain the loyalty program in detail and redeem guests' points for express comps

  • Issue FREEPLAY and explain how to use it

  • Evaluate members' status and issue complimentary amenities based upon established Company guidelines

  • Conduct daily Team Update briefings; create a work environment that promotes teamwork, recognition, mutual respect, and employee satisfaction

  • Promote and maintain the highest level of service to all guests, including smiling, greeting, and making eye contact, while staying alert to their needs

THE IDEAL CANDIDATE:

  • High School Diploma, GED or equivalent

  • 2+ Years of Prior Relevant Resort Setting Experience

  • Work varied shifts, to include weekends and holidays

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

  • Free meals in our employee dining room

  • Free parking on and off shift

  • Healthcare, financial, and time off benefits

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=17131

Are you ready to JOIN THE SHOW? Apply today!

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