Salesforce e-Commerce Architect

Job Description:

WHY CHOOSE US?

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

WHAT YOU NEED TO KNOW ABOUT THE JOB:
We are seeking Salesforce Solution Architects with an e-Commerce background to be responsible for the design and development oversight of applications developed on the Salesforce platform for our Training Services business. The position will also mentor junior and mid-level developers, conducting code peer review and working through issues/problems.

The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States but must work an east coast schedule. (Core Working Hours 9:00am-5:00pm Eastern)

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
* Define Salesforce Commerce Cloud (SFCC) Architecture & Design
* Ensuring that all new B2B and B2C commerce functionalities are built with Salesforce standard features and Red Cross target technology architecture
* Lead/mentor/guide a team of developers (mix of onshore and offshore), providing technical guidance
* Day-to-day guidance and coaching for solution and integration teams
* Establishing and controlling technical definitions, rules, principles, and standards for teams
* Assessing, reviewing and decisioning on all solution architecture designs
* Delivering compelling presentations, architectural blueprint documents, environment management plan, development policy and participate in requirements-gathering workshops to influence the strategic direction of projects and lead business through solution design
* Execution of best practice standards: design, coding, environment, data
* Documenting any newly developed functionality in solution designs
* Partnering end-to-end with Product Managers / Owners, Business Stakeholders and business analysts to understand customer requirements and process flows and translate them into Salesforce technology solutions
* Managing all application architecture artifacts
* Ongoing application rationalization and simplification of user experience
* Demonstrate a strong command of technical details to translate proposed solutions into functional specifications with technical team
* Manage technical delivery of custom development, integrations, and data migration elements the applications built
* Build Proofs-Of-Concept to illustrate possible technical solutions to stakeholders and technical staff
* Establish and implement development patterns for technical staff to follow
* Define and implement DevOps processes to improve development quality

Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge.

Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas.

WHAT YOU NEED TO SUCCEED (required/minimum qualifications):
* Education: 4-year college degree or equivalent combination of education and experience Computer Science, Information Systems, Business Administration, or related field
* 8+ years Salesforce experience with a minimum of 5 years on the Salesforce platform - Expert level understanding of the Salesforce product suite.
* Experience in Salesforce Commerce Cloud (SFCC) core and commerce foundational concepts and has experience & knowledge of multichannel architecture, data modeling, data exchange and integrations.
* Experience in integration with content management, task management, Internationalization, Personalization, Catalog, Order, Pricing, Promotions, Inventory, Checkout processes and Security concepts.
* Required experience with 1 of the 3 platforms: SFCC platform, Demandware and/or Cloudcraze, Web services (REST/SOAP) and API's.
* Experience leading/guiding/mentoring junior associates on technical aspects and QA'ing of their work.
* Strong prior development experience to be able to advise on aspects such as refactoring of code to reduce tech debt and code design patterns
* Experience in designing Salesforce with end-to-end implementation experience
* Experience leading solutions design sessions, ability to ask hard questions during those sessions and suggest best practices and efficient ways of implementing business processes
* Strong Salesforce development and configuration knowledge for example VisualForce, Lightning web components, Apex, Apex triggers, Apex Web services, Flow, Workflow, Process builder, APIs, AppExchange deployment and Salesforce s-controls
* Knowledge of data integration tools and experience integrating Salesforce with different business systems as well as working with integration tools (Mulesoft preferred)
* Ability to define system landscape, identify gaps between current and desired future state
* Understanding of Salesforce architecture, ability to design scalable solutions utilizing industry best practices
* Familiarity with platform authentication patterns (SAML, SSO, OAuth)
* Strong understanding and experience with Salesforce environment management, release management, deployment tools, code versioning best practices and deployment methodologies
* Familiarity and experience with current DevOps processes
* Understanding of data sharing and visibility considerations and how they play into platform architecture
* Excellent analytical and detail-oriented skills with the ability to rapidly learn and take advantage of new concepts, business models and technologies
* Deep hands-on expertise in Salesforce configuration and development
* Excellent communication and presentation skills

Preferred Certifications: Salesforce B2C Commerce Developer, Salesforce B2C Commerce Architect, Salesforce Platform Developer 1, Salesforce Advanced Administrator, Salesforce Platform App Builder, Salesforce Service Cloud Consultant and Salesforce Community Cloud Consultant, Salesforce Certified Technical Architect (CTA) or Salesforce Application Architect or Salesforce System Architect or B2B Solution Architect

* Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

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The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights