People Services Team Coordinator (Fixed Term)

Available Locations: Lisbon, Portugal

This is a 12-month fixed term contract.

About Us:

Cloudflare is a global leader in security with a focus on innovation, growth, and employee engagement. We're committed to creating a work environment where every individual can thrive, feel supported, and contribute to the company's success. We are looking for an entry-level People Team Services Coordinator to focus on processing global employee HR transactions for onboarding, basic compliance documentation and performing ad hoc auditing tasks for our organization to continuously improve our programs and ensure employees have a positive and impactful start to their careers with us.

About The Team:

Our focus is getting the best people to work at Cloudflare and then allowing them to do their best work. We are looking for an energetic and motivated People Services Team Coordinator who's ready to help a rapidly growing organization scale with efficiency and operational excellence on the People Experience Team. The main function of the People Experience Team is to create and deliver a seamless and positive employee experiences. The People Experience team delivers employee support, operational excellence and compliance.

About the Role:

This is expected to be a year-long project to focus on processing employee documents during onboarding to ensure global compliance and provide employee support including conducting visual identification, auditing, manual data entry, processing sensitive materials, and data auditing.

• Process global employee lifecycle transactions such as onboarding, transfers, organizational changes, and offboarding and ensuring high levels of compliance.
• Maintain people data across People/Payroll systems and implement steps to ensure 100% data integrity, performing regular and ad hoc data audits.
• Receive and respond to global employee inquiries regarding People and Payroll activities. Escalate issues to tier 2 subject matter experts as needed.
• Act as a liaison on behalf of the employee and the People/Payroll departments to resolve issues.
• Work autonomously and efficiently to ensure success of HR projects and operations
• Utilize a professional and quality-focused approach to handle inquiries, ensuring confidentiality and protection of sensitive employee information.
• Create and manage employee files and People/Payroll records, ensure all necessary documentation is captured and held in the appropriate places.
• Help implement any necessary process changes and records administration to support compliance regulations.
• Support the People Team with ongoing maintenance of electronic employee records and routine audits and other activities as required

• Experience with HRIS & ATS systems
• Excellent verbal and written communication skills
• Highly detailed and process oriented
• Comfortable with large data sets and strong Excel/Google Sheets skills
• Strong customer focus
• Strong organizational, problem-solving and time management skills
• Adaptability in a dynamic, fast-paced environment
• Workday Experience required