Lease Administration and Operations Manager

About the Team

The Real Estate and Workplace Services team at OpenAI is pivotal in crafting and maintaining the physical environments that fuel our innovation and growth. This team ensures our facilities align with our dynamic business objectives. We manage daily operations, optimize workspace designs, and manage leasing and planning for our real estate portfolio. With a strong focus on sustainability and efficiency, the team works closely with internal stakeholders and external partners to create spaces that not only reflect our brand's identity and culture but also enhance employee productivity and well-being. Joining this team means being at the heart of shaping the environments that inspire our technological advancements and support our mission.

About the Role

As a Lease Administration and Operations Manager, you will oversee global lease administration and lead the end-to-end execution of lease documents across our real estate portfolio. This includes teaming on the lifecycle of leases and amendments, ensuring data integrity in lease systems, and partnering with legal, finance, and real estate teams to drive timely approvals. You'll conduct detailed lease reviews, oversee abstracting and rent schedules, manage the rent approval process, and implement scalable processes to support ongoing lease compliance, reporting, and operational efficiency.

We're looking for people who are detail-oriented with expertise in commercial real estate lease administration and who have worked with lease transactions teams on lease operations, guiding projects through to execution. The candidate must be capable of collaborating across multiple teams and supporting global real estate strategies while ensuring compliance, accuracy, and alignment with company goals.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Collaborate closely with Real Estate and Workplace Services, StratFin, brokerage, and partner teams on lease operations, lease compliance, and lease administration for the global portfolio

• Oversee monthly rent approval process, teaming with outsourced Lease Administration and Accounts Payable

• Partner on budgeting, variance reporting, support month-end and quarter-end Close activities related to real estate financials with StratFin and Accounting teams

• Oversee outsourced Lease Administration team to ensure a high level of accuracy on lease abstracts, including key dates, lease expirations, monthly rent charges, and other obligations.

• Obtain Letter of Credits and Security Deposit for any new leases, track returns or reductions during lease term, and work with internal and external stakeholders on updates to LOC and Security Deposits

• Track key dates and lease expirations and assist in coordination of restoration work and move-out obligations

• Review monthly rent charges, annual operating expense estimates, reconciliations, and audits

• Liaise with Landlords and assist Workplace teams on lease review and lease interpretation

• Collaborate with the Design & Construction team on tracking of tenant improvement allowances and submittals of tenant improvement reimbursements

• Work with partner teams on creating purchase orders related to lease transactions and on meeting insurance requirements in leases

• Collaborate with Data Management team on lease data for the Business Intelligence tool

• Support sustainability initiatives related to lease requirements and company sustainability goals

• Leverage OpenAI tools to drive efficiency, automation, and scale across real estate operations

You might thrive in this role if you:

• You have 6-8 years of experience on a Workplace or Real Estate team, working on lease operations, lease compliance, and lease administration, with in-house corporate real estate experience preferred.

• Expert lease interpretation, rent processing, financial analysis, and data analysis skills.

• Highly adaptable, capable of balancing multiple priorities, meeting deadlines, and pivoting within projects as needed.

• Self-starter with excellent analytical skills, communication abilities, and a strong sense of ownership who is able to collaborate effectively and build relationships across internal and external partner teams.

• You maintain complete confidentiality on all business matters.

• You have knowledge of Google and Microsoft Suites and Lease Administration systems (Costar, Visual Lease, Lease Harbor,Tririga, or similar)

• Have experience leveraging AI tools to drive efficiencies and process improvement.

• You hold a CA Notary License (a plus).

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $225K