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Associate Business Systems Analyst - National Remote

Optum
401(k)
United States, New York, Chappaqua
May 13, 2025

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Description:

Design, configure, test, document and maintain Rhapsody routes and technical solutions based on functional and business requirements.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:



  • Planning: Requirements & Design

    • Test, deploy and evaluate appropriate interface solutions and ongoing maintenance needs for sustainable processes. Appropriately configure systems to improve processes, add efficiencies and promote patient safety
    • Reverse engineer existing healthcare IT interfaces, capture relevant requirements and author message or interface specifications with minimal assistance


  • Analytical Skills

    • Become proficient in department workflow and analyze opportunities to improve
    • Investigate processes to understand operations. Research, analyze and understand workflows of end users
    • Identify data validation risks and solutions/strategies
    • Assist Business and Systems Analysts with business rule and data integration and requirements gathering


  • Support and Maintenance

    • Maintain and document Rhapsody Routes, Communication Point configurations and scripts to ensure proper versioning and control of product upgrades
    • After performing interface design and deployment work, ensure that the interface is functioning properly and provide tuning and optimizing assistance as required
    • Resolve integration/mapping issues; methodically approach problems or processes to troubleshoot and resolve; develop application and integrated test scripts; participate in thoroughly testing builds; provide rotational on-call support based upon application needs


  • Delivery

    • Preparation and maintenance of technical documentation
    • Implementation and configuration of Rhapsody Integration Engine, and configuration of Interfaces, Routes and Communication Points as required
    • Review architecture or solution design, and provide feedback based on best practices, capabilities and standards-based industry norms
    • Research technology and interface specifications/design required to help deliver optimal technical solutions that support the business objectives
    • Perform all other duties and responsibilities as requested by Supervisor(s)




You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:



  • High School Diploma/GED (or higher)
  • Current Epic Bridges Certification
  • 5+ years of experience in HL7 v2.x is essential and v3.x
  • 5+ years of proven experience interfacing with systems including EHR/EMR/LIS/RIS/PACS/HIS
  • 5+ years of prior experience with Rhapsody Integration Engine (5 years) or experience with competitor integration engines
  • 5+ years of experience with XML, RDBMS technologies (primarily SQL & Oracle) and JavaScript
  • 5+ years of experience in documenting message specifications, as well as other interface requirements documentation


Preferred Qualifications:



  • Experience with SQL Query Writing and SQL Tuning
  • Experience with X12
  • AA/BA/BS in MIS, Statistics, Mathematics, Computer Science, Business or a healthcare-related field


Soft Skills:



  • Strong written, communication and interpersonal skills
  • Ability to multi-task and manage several projects or tasks at one time
  • Self-starter


*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

The salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #GREEN

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