Academic Support Coordinator

• Receive guests; Answer telephones, greet guests, receive and distribute mail, and arrange parking for guests.
• Submit Department Work Orders and EMS reservations for room reservations.
• Process reimbursements/check requests and invoices for department and grant expenditures; coordinate, maintain, place, and track orders for office/department supplies and printing requests; interact with vendors; arrange hotel stays and honorariums for speakers.
• Meeting support: arranging and booking meeting rooms, sending out calendar invites, preparing agendas, taking minutes at department meetings, and arranging for any catering needs.
• Orders educational and program supplies and assists with printing needs.
• Maintain various departments and master program calendars and directories.
• Assist with exam database and exam scheduling and proctoring (HESI, Examsoft, etc.).
• Assist with student HESI assessment tracking and data input, as required.
• Maintain confidential documentation.
• Uploading documents, compiling results from surveys.
• Provide coordination and support for department special projects and events (i.e., student ceremonies, open house, orientations, etc.) to include submitting supply and catering orders, event day support, and follow-up processes.
• Assists with student and prospective student inquiries and routine inquiries as appropriate.
• Provides recruitment and Clinical Services support as assigned.
• Assists with support as a user of other software for educational activities as assigned.
• Assists in lab activities as needed.
• Perform all other duties as assigned.

• Bachelor's degree. (Two (2) years of full-time experience in the same or similar position is equal to one (1) year of completed post high school education coursework.)
• Minimum of two (2) years of increasingly responsible administrative support experience.

• Previous experience in an academic setting is highly desirable.:
  
• Knowledge of office methods and procedures.
• Intermediate level Microsoft Word, Excel, Access, PowerPoint, Adobe Photoshop, and e-mail systems.
• Manage time, organize duties/assignments, and set priorities to meet multiple deadlines.
• Take initiative in organizing and maintaining departmental responsibilities, projects, and procedures.
• Work productively under pressure with minimal supervision.
• Demonstrate excellent attention to detail, problem-solving, judgment, customer service, and follow-through skills.
• Project a professional image, demonstrate strong interpersonal skills, and communicate in a collegial and professional manner with administrators, faculty, staff, and students.
• Communicate effectively and professionally with all constituencies.
• Work independently or as part of a team.
• Resolve routine and complex problems with minimal consultation.
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.