Technical Author Specialist II (SSO Division - Irvine, CA)

Org Marketing Statement

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.

Services & Support Operations Division

The Services and Support Operations (SSO) is a global leader of integrated MRO services and support. We are renowned for our exceptional customer service and expertise at every stage of the aircraft lifecycle, providing innovative OEM-quality service solutions across a comprehensive portfolio. We are proud to serve airlines/ business jet operators, the military, airframe/ engine manufacturers, as well as independent service centers. With our extensive network of service teams worldwide, MRO facilities, proprietary predictive modeling, and advanced systems, we offer 24/7 operational and technical support wherever it's needed.

Technical Author Specialist II (SSO Division - Irvine, CA)

Position Summary/Essential Functions:

Investigates, analyzes, writes, and edits technical documentation and related data, ensuring that publications meet all specifications and customer requirements. May serve as subject matter expert and internal consultant on document control processes, library and technical research services.

Responsibilities:

• Prepares, writes, and edits all or portions of technical publications and related data by investigating drawings, wiring diagrams, schematics, parts lists, engineering hardware and software documentation, test reports, existing technical publications, company standards, and military and commercial specifications.

• Ensures the technical accuracy, adequacy, and quality of technical publications by applying quality control processes and checks during product development; coordinating review of publication products with customers and other organizations; and classifying and tracking discrepancies noted through the review process.

• Enhances the ability of customers to understand complex systems by developing technical publications that describe concepts in easily understood formats.

• Verifies that publications meet technical requirements and specifications and resolves conflicts by working with customers and other organizations to ensure deliverables comply with requirements.

• Creates publications that meet customer schedule, cost, and technical requirements by developing detailed plans and procedures. May negotiate with the customer to integrate customer requirements with company standards and publishing capabilities.

• Supports the technical accuracy of publications by integrating the contributions of engineering and other functions into technical writings.

• Supports accuracy and timely completion of writing and editing assignments by providing clear direction to art and production personnel on the arrangement of technical material; and verifying technical accuracy of output.

• Expedites effective use of the data preparation process for technical manuals by organizing and scheduling group work; instructing less experienced team members on the capabilities of computerized publishing systems; and providing guidance in the areas of format, content, and writing style.

• Catalogs technical publications and other reference/source materials. Supports publication requirements of internal organizations and external customers by identifying system requirements and providing technical advice.

• May provide library and technical research services to meet the information needs of engineers and staff. Conducts technical literature or bibliographic searches; analyzes, annotates and/or prepares abstracts; assists users to locate source documents; and provides guidance to users regarding reference sources, indexes, and internet resources.

• Improves work processes and quality of services by implementing continuous improvement techniques to analyze processes and identify areas for improvement within the organization.

• Manages technical publications work scope of external vendors. Monitors cost, quality and TAT for work across multiple programs.

• Enhances professional development by attending educational workshops, reviewing professional publications, establishing networks, and/or participating in professional associations.

• Shares specialized knowledge with others. Contributes to team effort by accomplishing related results as needed. Work assignments may include cross-functional or project team responsibilities (e.g. continuous improvement).

Qualifications:

Completion of related trade school program, AA, or equivalent external training. Demonstrated ability to perform the essential functions of the job typically acquired through six years of related experience in technical publications, and/or librarian or technical support disciplines.

Knowledge, Skills and Abilities:

Considerable knowledge of commercial or military aerospace systems, assembly and test processes.

Thorough knowledge of technical writing practices, computing systems, databases, graphics, and program applications.

Knowledge of other related engineering and technical areas.

May require in-depth knowledge of technical information resources, proficiency with library cataloging methods and systems, and the ability to research a variety of technical topics.

Ability to read, analyze, and interpret engineering drawings, blueprints, charts, diagrams, and assembly/test procedures.

Ability to clearly and effectively interpret technical information and prepare technical text to effectively communicate that information and comply with customer requirements.

Ability to use standard business software applications and specialized database and research, and/or automated publishing and graphics tools.

Ability to work on a variety of problems of considerable scope and complexity where analysis of the situation or data requires a review of identifiable factors and analysis of impact, and problem resolution requires thorough evaluation of alternatives.

Ability to work within general work objectives regarding projects and team goals and use discretion in selecting procedures and techniques that should be applied.

Ability to effectively communicate and present information to team members, team leaders, and top management.

Ability to define problems, collect data, establish facts, and draw valid conclusions. General understanding of, and ability to apply, continuous improvement methods.

Ability to effectively demonstrate team member competencies and participate in goal setting, performance feedback, and self-development activities.

The wage range for this role considers allowances for a number of factors, including but not limited to required experience, skill level, prior training, licensure/certifications, education, and other business needs. A reasonable estimate of the current range is $81,226 - $131,131 based on experience.

We offer a comprehensive and competitive total compensation package.

Come join the Parker Aerospace Team! We are proud to offer competitive benefits designed with health, wealth and well-being in mind. Our competitive package includes:

Health and Wellbeing:

• Our benefits start on day 1 of employment! We offer comprehensive medical, dental, and vision coverage from day one, including Health Savings and Reimbursement Accounts.
• Wellness incentive credits leading to reduced healthcare premiums.
• Access to Employee Assistance Program (EAP) for health and well-being support.
• Access to multiple dental plan options and vision coverage.
• Flexible Spending Accounts for both Childcare and Healthcare expenses as well as optional Supplemental Medical Benefits.
• Reduced healthcare premiums offered with a wellness incentive credit.
• Company provided Life Insurance
• Accidental Life & Dismemberment Insurance, Short Term and Long-Term Disability insurance. Additional supplemental benefits include legal protection plan, pet insurance coverage options, and identity-theft protection.

Financial Security and Growth:

• Competitive salary with an annual bonus incentive plan.
• 401k Employer match up to 5% and an annual Retirement Income Account (RIA) contribution of 3%. Overall, 8% company match.

Time Away & Work-life Balance:

• Generous Paid Time Off Program
• 13 paid holidays
• Parental Leave: 4 weeks at 100% pay for new family additions.
• Extras like Adoption Assistance, financial guidance resources, paid jury duty, bereavement time, and time off for citizenship testing, marriage, and birth.
• We believe in the importance of work life integration and support a 9/80 Alternative Work Schedule (AWS)

Career Advancement and Education:

• Career development opportunities with up to $10,000 tuition reimbursement per year.
• Support for ongoing education through our Educational Reimbursement program.

Parker Purpose Opportunities (Social Responsibility):

• Business Resource Groups promoting diversity, equity, and inclusion.
• Engagement activities celebrated throughout the year. FYE Celebration, anniversary recognition events, employee appreciation, veteran appreciation, and more!
• The Parker Foundation provides access to donation matching, disaster relief, charitable organization funding, and paid volunteer hours.
  
  

Additional Benefits:

• Employee Referral program - Refer a family member or friend and receive a generous award for referrals that are hired (up to $4,000).
• Dress for Your Day policy, offering flexible work attire options.

• Drug-Free Workplace
  In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

• Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. U.S. Citizenship is required for most positions.

• Minority/Female/Disability/Veteran/VEVRAA Federal Contractor If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to http://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and http://www1.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf (06/20/2006) (C/O July 2015).

• This position is subject to meeting U.S. export compliance and/or U.S Government contracting citizenship eligibility requirements.