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UX Designer

Zelis Healthcare, LLC
United States, Florida, St. Petersburg
May 20, 2025

At Zelis, we Get Stuff Done. So, let's get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts-driving real, measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

We are looking for a UX Designer to design payment-related products that meet the needs of our users, largely focused on serving the healthcare provider and payer populations. You should be eager to learn and inform the business since your Figma designs will inspire everything from strategy discussions to actual development sprints. You will be able to leverage the Zelis design system, interfaces, and workflows in your quest to enhance the user experience. Candidates must be highly collaborative and a self-starter, able to independently manage work. A strong portfolio of successful UX and other technical projects is essential.

What You'll Do

  • Design wireframes, screens and prototypes using Figma

  • Understand product specifications and user psychology

  • Conduct concept and usability testing and gather feedback

  • Apply the corporate design system & recommend/enhance new components

  • Analyze & apply user feedback

  • Find creative ways to solve UX problems (e.g., usability, findability)

  • Consult with clients to understand goals

  • Communicate design ideas and prototypes to developers & business leaders

  • Manage & prioritize a queue of work projects

  • Travel approximately 4-5 times a year for key meetings

What You'll Bring to Zelis

  • 2-3 years experience in UX Designer role

  • Proficient in Figma

  • Strong portfolio of design projects

  • Familiarity with interaction design and information architecture, including user stories, flow charts and journey maps

  • Proficiency applying web application design best practices

  • Healthcare experience preferred

  • Background in project management and research

  • Knowledge of HTML/CSS; JavaScript is a plus

  • Problem-solving aptitude

  • Analytical mind with a business acumen

  • Excellent communication skills

  • Familiarity with Pendo, Jira and Confluence

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

Disclaimer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

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