Senior Manager Software Quality Assurance

Essential Job Functions:

• Oversee the SQA roadmap, projects, and team to ensure timely delivery of high-quality platform releases within budget

• Lead test planning and execution, including the development and implementation of comprehensive test plans, test cases, and test scripts

• Actively manage the defect management lifecycle driving effective defect tracking and timely resolution

• Develop and drive comprehensive quality initiatives aligned with the organization's business objectives

• Build, lead, and mentor high-performing QA teams, fostering a culture of quality and continuous improvement

• Collaborate closely with product owners, development teams, and other stakeholders to ensure quality standards and project expectations are met

• Mentor team members to identify, assess, and mitigate quality risks throughout the product development lifecycle

• Drive continuous improvement in QA processes and methodologies to increase efficiency and effectiveness

• Monitor and analyze key quality metrics to assess team performance and identify areas for improvement

• Advocate and champion the adoption of automation tools and frameworks to optimize testing efforts

• Stay up to date with the latest QA technologies and trends and explore opportunities for innovation

• Provide technical guidance and support to the QA team to address complex technical challenges

Education:

• Bachelor's degree in computer science or equivalent. Master's degree in computer science or equivalent preferred

Required Experience:

• 5+ years of experience leading SQA teams in a Supervisory or Managerial capacity

Qualifications:

• Experience in leading multiple projects concurrently with positive outcomes

• Experience and/or understanding of object-oriented programming languages (C++, C# or equivalent) and scripting languages (Python, PHP or equivalent)

• Background in large embedded systems

• Fundamental knowledge of Unity or other game engines

• Extensive Software testing and/or development experience

• Familiarity with COTS (commercial off-the-shelf) tools such as JIRA, qTest, Confluence, Perforce/GitHub

• Working knowledge of Testing methodologies, CI/CD, and associated technologies that facilitate robust quality assurance practices

• Strong grasp of Software Development Life Cycles and Agile practices

• Solid understanding of the art and science of Software Quality Assurance

• Gaming industry experience preferred

• Certifications in Quality Assurance

Knowledge, Skills, & Abilities:

• Effective at providing direction and leadership to both direct reports and cross-functional teams

• Keeps pace with new developments in testing and gaming technologies

• Adept at adapting to evolving jurisdictional requirements to enhance test coverage and ensure compliance

• Skilled in analyzing requirements for testability and guiding the team effectively

• Ability to lead development of test strategies, test automation frameworks and test methods, and evaluation of test tools

• Proficient in coaching and guiding SQA engineers on effective test methods and emerging technologies

• Results driven with ability to take calculated risks and manage multiple priorities

• Results oriented, risk taking and extensive multi-tasking ability

• Ability to deep dive into technical areas and discuss those topics with non-technical audience

Physical Requirements:

• Extensive time in front of LCD's and Electronic Gaming Machine screens

Work Conditions:

• The ability to move between projects with little notice and the ability to adapt quickly

• Overtime and weekend hours may be required to meet project schedules

• Limited travel may be required