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Scheduler

Global Medical Response
United States, New York, Rochester
811 West Avenue (Show on map)
Jun 04, 2025
Scheduler
Rochester, NY
Starting pay is $23/hr.
The Scheduler is responsible for the scheduling of regular and overtime shifts for full and part-time
field employees in accordance with AMR Policy and applicable Collective Bargaining
Agreement(s). The position also monitors and edits timekeeping records for all nonexempt
employees, processes hours worked, and, where necessary, provides Payroll with required
reports and hours worked in a timely and accurate manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Oversight over all daily, weekly, and monthly schedules for the Operations division.
  • Successfully identify solutions that balance the needs of the employee with the demands of the operation.
  • Create shifts and assignments where needed, and modify daily schedule as needed, which includes notifying and communicating with employees re shift assignments, trade approvals and PTO request.
  • Ensure satisfactory reconciliation and synchronization of scheduling information in the timekeeping system.
  • Review and verify employee hours for accuracy. Assist in recording and maintaining employee attendance records/files and payroll functions.
  • Prepare and compile various periodic reports and documents for review and analysis.
  • These may include weekly payroll stats, personnel stats, absence reports, over time tracking and other related reports.
  • Ensure compliance with all location specific operating procedures, collective bargaining agreements, union contracts, etc.
  • Maintain accurate schedules for PTO, shift trades/giveaways, Float assignments
  • Schedule Public Relations demonstrations, standbys, and special event staffing.
  • Promptly and courteously respond to inquiries from field and leadership personnel.
  • Adhere to all company policies and procedures.
  • Adherence to and compliance with information systems security is everyone's responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
  • Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc. Responsible for compliance with and enforcement of company/department policies and procedures.
  • Perform other duties as assigned
MINIMUM QUALIFICATIONS:
Experience:
  • Prior experience preferred
  • Working knowledge and experience in staffing/scheduling
  • Experience with Kronos/Telestaff is preferred
Education:
  • High School Diploma or Equivalent
Skills:
  • Proficiency with Microsoft Word and Excel
  • Ability to work under time restraints
  • Ability to perform mathematical and statistical calculations
  • Effective oral, written, and interpersonal communication skills
Credentials/Licenses:
  • EMT Basic preferred

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

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