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Posting Date 06/06/25
Application Deadline 06/11/25
Pay Range Anticipated Hiring Range: $19.75 - $22.06 hourly
Full Pay Range: $19.75 - $29.00 hourly
Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
Job Type Unclassified
Department Animal Care and Control
About the Position Are you passionate about connecting adopters with pets, caring for animals, and providing excellent experiences for people and pets? As an Adoption and Animal Care Specialist, you will play a critical role in matching animals with customers looking to adopt while providing daily cleaning and care at our PetSmart Everyday Adoption Center(EAC). You will conduct animal meet-and-greets and facilitate a conversational adoption approach through open dialogue. You will be essential in promoting our animals by ensuring that their bios and photos are updated regularly.As one of our champions, you will lead in identifying the customer's needs and assisting them through theadoption process. This position requires the employee in office and customer facing for all hours worked. What better way to contribute to our mission than to be on the front line, bringing together the people and pets of Maricopa County! Don't miss out on this opportunity to support our shelter! Apply today! About Us Maricopa County Animal Care & Control employees are committed to animal welfare and strengthening the human-animal bond in our community, and we are always looking to add talented individuals to our team. As one of the nation's largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelter, clinic, and animal services officer teams learn firsthand about the proper care of homeless and stray animals and work hard to help find them new homes. Proud to Offer
Work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Child care benefits, including access to our upcoming on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively Paid vacation, sick time, and parental leave Extensive wellness program, including healthcare premium discounts Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1 Learn more at Work With Us | Maricopa County, AZ
We Require
Two years of experience in a retail or similar customer service role High school diploma or GED Post-secondary education may substitute for one year of theminimum qualifications
We Also Value
Six months of animal adoption experience in an animal welfare-type environment Experience with processing financial transactions Bilingual skills in English/Spanish
Job Contributions
Conduct daily kennel cleaning, laundry, dishes, feeding, andwelfare rounds. Maintain the cleanliness of the EAC, including front and back of the house areas Conduct animal adoption meet and greets, andreview information and adoption materials with potential adopters Perform accurate data entry, including adoption processing, fee collection, entering animal, person, and medical information, and creating and updating animal bios and photos Maintain an EAC floor presenceandactively engage with the general public and PetSmart employees to facilitate matchmaking and a positive customer experience Demonstrate excellent verbal and written skills, including clear and effective communication with others (staff, public, volunteers) that is professional, respectful, positive, and educational Ensure adoption areas are clean and tidy throughout the day by mopping floors and wiping surfaces in meet and greet and lobby areas, and maintaining kennel signage/cards and indoor play yards Ensure the EAC is stocked with needed suppliesand address supply and repair needs in a timely manner Participate in transferring animals from MCACC into and out of the EAC through loading and unloading transports and updating animal locations and records Conduct additional animal handling as needed, including restraint, walking, playgroups, and other duties Maintain and update adoption packet information and supplies to ensure new adopters have all appropriate documentation and resources needed for their new pet
Working Conditions
Must be flexible and able to work all shifts, which include starting as early as 6 am and finishing as late as 9 pm, working weekends and holidays, determined by the needs of the Department Must complete animal handling training within three months of employment as the position requires handling animals Work is predominantly performed in a busy, often noisy, office setting within an animal shelter with close proximity to dogs and cats with unknown temperaments or behaviors In this role, you will be exposed to cleaning products used in animal shelters and the smells associated with animal housing While performing the duties of this job, the employee is regularly required to stand and walk on all types of surfaces, which can be slippery, uneven, and rough Must be able to lift up to 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly Machines, Tools, Equipment, Software, and Hardware:MFD printer, Desktop computer, Chameleon software, Microsoft Office suite, Avaya phone system, POS system
Selection Procedure
Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer. Apply Now!
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Maricopa County
parental leave, sick time, tuition reimbursement
Jun 07, 2025