New
Premium Billing Specialist - In Office/Health Plans
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*Looking for a Premium Billing Specialist within Meridian, ID! Great entry level role with a Healthcare Benefits Insurance Provider!*
*Pay: *$20/hr *Schedule: *Mon-Fri 8-hour shift anytime between 8am-7pm MST Training is 8-4:30pm for 3-4 weeks *Expected Start: 7/14* *This is a 4-month Contracted Role - Depending on business needs they can either extend or look to bring individuals on directly after* *Description:* * Responsible for providing superior customer service while independently completing Premium Billing functions, including analyzing, researching, and problem- solving. * Receives inbound calls from customers, both internal and external and provides superior customer service for routine phone calls that is consistent with company values and quality standards. * Resolves customer issues on the initial call or provides timely follow-up when additional research is required. * Demonstrate understanding of department policy by passing audits. * Answers questions, take payments, and educates members and groups on billing and payment processes * Makes routine outbound phone calls to notify members of delinquent accounts. * Helps members enroll in the online billing and payment system. * Verifies if the customer meets the requirements to qualify for a reinstatement review and fills out the required documentation to start the process. * Works closely with other departments to correct member accounts. *Skills:* Customer service, retail customer service, customer, service, eligibility, enrollment, research, resolutions, teller, receptionist, bank teller *Additional Skills & Qualifications:* * High School Diploma or GED * Good phone voice and strong communication skills. * One year of customer service experience - healthcare experience not required. * Intermediate computer skills in spreadsheets and word processing software (i.e., ability to manipulate between programs/browsers/windows, knowing how to bookmark web pages, having a decent typing speed and ability to use 10-key). *Experience Level:* Entry Level *Pay and Benefits* The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Murray,UT. *Application Deadline* This position is anticipated to close on Jun 16, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. |