Senior Systems Engineer

GLOTECH, Inc., founded in 1995, is a privately and minority-owned company serving military, federal and commercial clients. We are a successful Information Technology firm with a large staff currently providing superior information technology and advanced engineering services around the world. Our success is built on attracting and retaining quality staff through a highly competitive benefits package with a special focus on continuing career development and corporate financial support. We also maintain a collegial working environment and offer our staff opportunities to improve and enhance their skills.

GLOTECH is committed to a comprehensive employee benefits program that helps our employees stay healthy, feel secure and maintain a work/life balance. We provide medical dental and vision care, disability insurance (short and long term), Life & AD&D Insurance, Flexible Spending Accounts (Healthcare, Dependent Care and Commuter Transportation and Parking Reimbursement), and Employee Assistance Programs. Additionally, we provide Annual Leave, Sick Leave, Holiday Pay, Educational Assistance, Certification /Training Reimbursement, and a 401(k)-retirement savings contribution plan (with employer match).

GLOTECH, Inc. is seeking a Systems Engineer to support the corporate office of United Parks & Resorts, located in Orlando, Florida.

Managing and monitoring all in-park systems, applications and databases
• Installing, configuring, testing and maintaining operating systems, application software and system management tools
• Proactively ensure the highest levels of systems, applications and database availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Follow enterprise application development best practices, standards and guidelines
• Partner with Business Analysis, Architecture, Developers and Information Security resources to interpret and deliver code requirements.
• Provide technical advice and assistance in terms of technical troubleshooting and resolving significant issues to root cause and take the lead role in resolving an issue
• Expand existing software to meet the changing needs of our key demographics
• Capable of creating new software products from the ground up, staying true to our company's core values and needs while lending your own creativity to the mix
• Produce technical specifications along with code changes
• Focus on creating fault-tolerant programming
• Create scalable, automated solutions for our customer base
• Conduct unit testing for existing and created code to ensure compatibility and stability
• Configure automated builds and releases to enable quick development cycles
• Participate in the design of information and operational support systems
• Liaise with vendors, business partners and other IT personnel for problem resolution

• BS/MS degree in Computer Science, Engineering or a related subject or 10 years of practical IT industry experience
• Demonstrated ability and experience in providing guidance and support on large scale, corporate business applications in the following areas: Object Oriented (OO) analysis, design and development; Design Patterns; Programming Language - C#; DBMS - Microsoft SQL Server
• Experience in writing and updating automated task framework tool using bash scripting - Ex. PowerShell, Python, PHP or similar
• Demonstrated success troubleshooting and deploying web services, both SOAP and REST APIs
• Understanding of relational database concepts and experience using SQL
• Proven skills in configuration and troubleshooting webservers (IIS)
• Ability to read and analyze application logs and event viewers
• Demonstrate ability to model and analyze data flows and systems diagrams
• Experience with deployment tools such as Octopus, Jenkins, or similar
• Experience with automated unit testing and automated software build processes using VSTS
• Experience with Continuous Integration and Continuous Delivery
• Experience with an iterative, Agile/Scrum/Kanban process
• Experience in software imaging and deployment tools and methodologies
• Experience with virtualization and containerization (e.g., VMware, Virtual Box)
• Familiarity with n-Tier architecture client/server and web development using Microsoft technologies (.NET Framework, ASP.Net, UWP, C#)

• Experience with Mobile Devices for POS and Customer Facing Applications
• Experience with Point of Sale Software Support, Development and Deployment
• Technical Writing Skills
• Theme Park, Admissions or Hospitality experience
• Demonstrated initiative
• Strong organizational skills
• Effective team player
• Development experience is a plus!

GLOTECH, Inc. is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.