Packaged Gases Inside Sales
Representative
Telephone based sales position
focused on existing accounts to reduce churn and grow market share by adding
additional products to the account
Essential Functions
Proactive Account Touchpoints & Relationship
Management
Maintain regular contact with existing customers to
reinforce relationships, address service concerns early, and build trust.
Serve as the primary point of contact to strengthen
loyalty and ensure customers feel valued.
Drive Box 2 Growth via Cross-Sell/Up-Sell Strategies
Analyze purchase history and ask discovery-based
questions to uncover gaps in current buying patterns.
Actively promote complementary products (e.g., safety
supplies, welding accessories, tools) to increase share-of-wallet within
existing accounts.
Introduce and negotiate PSAs with customers as a tool to
lock in pricing, improve forecasting, and solidify long-term relationships.
Use PSAs to reduce churn risk by making competitors'
entry more difficult and reinforcing service consistency.
Monitor Usage Trends & Contract Compliance
Review order frequency, spend patterns, and delivery
consistency to identify potential churn risks.
Escalate signs of declining volume, competitor
encroachment, or pricing concerns to leadership or field teams for
intervention.
Efficient Quoting,
Order Support, and CRM Documentation
Provide timely quotes, process reorders, and ensure
seamless customer service across transactions.
Maintain detailed records of interactions, opportunities,
and objections in the CRM to support team visibility and pipeline tracking.
Coordinates
customer training.
Enters new customer data and other sales data for current customers into
computer database.
Develops and maintains relationships with purchasing contacts.
Investigates and resolves customer problems with welding processes,
equipment and deliveries.
Performs other duties as assigned
Complies with all policies and standards
Knowledge, Skills and Abilities
Education: -
2-5+ years- experience in Industrial Sales preferably Gases/Medical
Gases/Propane and Welding supply sales. A proven track record in sales
and account management and development. Profit and loss analysis on proposed
sales orders and understanding of profit margins. Experience making sales
presentations and demonstrations.
This role is primarily an office sales position but travel
to customers from time to time may be required
The Company is an Equal Opportunity Employer
that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability or protected
veteran status. EOE AA M/F/VET/Disability.