Service Advisor

TEKsystems
$35,360.00 - $39,520.00 / yr
life insurance, sick time, 401(k), retirement plan
United States, Connecticut, Simsbury
Jun 10, 2025
Overview: One of our top clients is looking to add a Service Advisor to their team to assist in checking in customers, working with numerous departments to gain updates on services, and upsell products/services. This position does offer a competitive base salary as well as a strong commission and bonus structure! Additional Responsibilities Include: * Greeting customers and directing them to an available technician * Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs * Answering customer questions about service outcomes and consulting with technicians when necessary * Informing customers about potential cost savings and warranty protections * Assisting customer with deciding to fix their car through the dealership's shop or trading the vehicle in * Overseeing and managing the service center's scheduling and workflow * Informing customers of changes in service or when their vehicle is ready to be picked up * Remain at or surpass standards. * Meet all metrics and standards that management sets. * Process all documentation to related parties as needed. * Complete trainings as required by management. Skills & Qualifications: * Service Administration * Customer Service * Administrative Support * Upselling * Collaboration * * Pay and Benefits The pay range for this position is $35360.00 - $39520.00/yr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Simsbury,CT. Application Deadline This position is anticipated to close on Jun 23, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.