Healthcare Customer Service Representative

TEKsystems
$21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Glendale
Jun 10, 2025
Join Our Team as a Healthcare Customer Support Consultant Location: Glendale, CA Schedule: Monday-Friday and Saturdays (for the first 2 months) Type: Special Project Assignment \| Entry-Level Opportunity We're is hiring 10 dedicated consultants to support our Campus Support Center team in Glendale. This is a great opportunity to make a meaningful impact in healthcare while gaining valuable experience in a collaborative environment. What You'll Do: * Make outbound calls to patients to: * Confirm pharmacy refills * Schedule annual wellness visits * Conduct outreach for frequent ER visitors * Assist with new authorizations * Support additional projects as assigned by leadership * Work closely with a team to enhance patient care and coordination What You Bring: * Strong communication and customer service skills * Experience in care coordination or a call center environment * Familiarity with insurance and benefit verification, prior authorizations, and medical terminology * Proficiency in Excel (hide, copy, paste, filter) * Accurate and efficient data entry skills Preferred Skills: * A proactive, team-oriented mindset This is an excellent entry-level role for individuals looking to grow in the healthcare field while contributing to a high-impact initiative. Apply now to be part of a team that's making a difference in patient care. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Glendale,CA. Application Deadline This position is anticipated to close on Jun 18, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.