Scientific Client Experience, Proposal Development Coordinator II

Inotiv
parental leave, paid time off, 401(k)
United States, Indiana, Indianapolis
Jun 11, 2025
*Requirements* *Education* Bachelor's Degree or Masters in a Scientific Field, Marketing, Business Administration, Communications or related field 2-4+ years in contract research, pharmaceutical R&D, project management, or closely related fields. Experience in managing multiple projects with diverse and remote stakeholders, preferable. Equivalent combination of related education and required work experience will be considered. Excellent communication and decision-making skills *Responsibilities* Proposal Coordination: Manage complex or multi-site opportunities to ensure that inquiries for studies are being processed and that responses are returned in a timely manner Participate in discussions about the timing and scope of the project. Confirm scheduling & technical capability with Operational leaders Maintain and track client quotes and change order requests in Proposal Coordinator's queue, may include following up with clients on delivered Change Orders Work with the sales team and senior CX team members to review the proposal with the client and make adjustments to the scope as needed. Facilitate revisions to the quotes, update the proposal package when requested. Support and mentor junior CX team members. Performs QC review of quotes /change orders from junior or peer CX team members Request quotes for subcontracted services, when required Work with CX contracts for maintenance and updates of client confidential agreements Support the System Specialist Team with activations/study award, as needed Leads and participates in continuous improvement initiatives and presentations Attend and support scientific discussions with the customer, Study Director, scientific and regulatory experts to ascertain experimental design Maintain up to date, accurate and shared customer specific information to ensure that that the correct account contract wording, terms and conditions are used including agreed upon benchmark prices, milestones and study designs where appropriate Mentor and train new staff May participate in Interviews Support and/or participate in continuous improvement initiatives Perform other duties as assigned Support and participate in other company initiatives as directed by senior management. Skills & Abilities: Experience with Microsoft tools, Adobe and Salesforce preferred Good communication and writing skills Maintain confidential information. Interact with all supporting business units and with clients, as required Excellent organizational skills Ability to work independently as well as in a group setting Ability to problem solve and troubleshoot when necessary Support and participate in other company initiatives as directed by senior management. Perform other duties as assigned This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range will adjust along with the level of the role to match the person's relevant experience and/or education level. Inotiv is a growing contemporary drug discovery and development company where we "Play to Win" in an industry rich with opportunity. Together, we face challenges and together we win in the delivery of world-class drug discovery and development solutions that impact the health and well-being of people all over the world. There's an opportunity for everyone at all phases of a career, each individual's unique skill set has an impact on the work we conduct. If you have the talent and desire to impact the quality of people's lives, we have the career opportunities to make it happen. Join us in embracing research and science to impact the health and well-being of people all over the world. Salary will be commensurate with experience and responsibilities. Benefits include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, 401K, and more!* Inotiv is an Equal Opportunity Employer. It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.