Senior Manager, Go-to-Market People Strategy

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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Guided by our core values, we help companies across industries build stronger connections with their customers in entirely new ways. And we empower you to be a Trailblazer- growing your career, driving results, and using business as a platform for positive change.

If you believe in doing well and doing good- you've found your place.

We are looking for a U.S.-based Senior Manager, Go-to-Market (GTM) People Operations to join our Employee Success Business Partner (ESBP) organization. This high-impact role will partner closely with the Employee Success (ES) team supporting the Office of the Chief Revenue Officer (CRO), as well as with global ESBPs, Centers of Excellence (COEs), and the Sales organization.

You'll drive key initiatives aligned with our Sales talent strategy, helping ensure strategic coordination, global connectivity, and operational excellence across the ES and Sales teams. This role reports to the SVP, ESBP for Sales and plays a central role in fostering collaboration, clarity, and impact across the organization.

The ideal candidate is excited to make a large-scale impact at one of the world's fastest-growing companies, thrives in a dynamic environment, and is energized by working within a highly engaged and strategic ES team.

• Support the SVP, ESBP for the global CRO by shaping strategic priorities, preparing executive-ready content and visuals for business reviews, and driving visibility and alignment across teams.

• Lead program management and operations for GTM People Strategy initiatives- ensuring alignment, stakeholder accountability, and progress tracking.

• Act as a problem solver for high-priority, often ambiguous or sensitive challenges, removing roadblocks and driving clarity.

• Partner with ESBPs in the Office of the CRO and across global Sales to execute key initiatives such as Go for Growth (G4G), retention efforts, labor relations planning, promotion planning, talent mobility, and other ES priorities.

• Serve as a connector between COEs and global ESBPs, helping ensure seamless execution of scalable, sustainable people programs.

• Build frameworks for global consistency with regional flexibility, aligning stakeholders and communications across global Sales ES teams.

• Support the creation of tools, templates, and resources to drive high-quality service delivery at scale.

• Contribute to ongoing GTM People programs such as AE inline promotions, disruption planning, and compensation processes.

• 5+ years of experience in HR Operations, People Analytics, or HR Business Partner roles.

• Bachelor's degree or equivalent experience.

• Proven ability to build strong cross-functional relationships and influence across levels.

• Demonstrated self-starter with strong follow-through- proactive, agile, and comfortable navigating ambiguity.

• Strong communication skills- able to translate complex insights into crisp, actionable narratives.

• Experience handling highly sensitive data and maintaining strict confidentiality.

• Proficient in Google Workspace (Sheets, Slides) and familiarity with tools such as Workday, Tableau, and Salesforce.

• Analytical and storytelling skills- able to distill trends and data into themes, insights, and recommendations.

• Experience partnering with COEs to design and implement people programs that align to business goals.

• Familiarity working with or supporting GTM or sales-facing organizations is a plus.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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