Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.
Performs effective customer service skills, to include, but not limited to, responding to patients, family, and staff with kindness, courtesy, professionalism, and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner. Participates in patient care rounding in collaboration with unit staff to include daily introductions to patients/families with the use of AIDET.
Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager. Unit operation responsibilities include but not limited to daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
Performs general reception and clerical duties at the nurse's station, including responding to patient calls via intercom or in person. Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards.
Monitors designated patient safety systems for alerts and immediately notifies the appropriate RN.
Performs other duties as assigned.
Supervisory/Management Responsibility
This is a non-management job that will report to a supervisor, manager, director, or executive.
Minimum Requirements
Education - Unit Secretary training program or unit-based on-the-job training
Experience - No experience required.
In Lieu Of
In lieu of Unit Secretary training, will accept 6 months experience in a related healthcare setting or field or as an Administrative Assistant.
In lieu of a US training course or 6 months of healthcare or clerical experience, will accept completion of a nursing fundamentals course.
Required Certifications, Registrations, Licenses
NA
Knowledge, Skills and Abilities
NA