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Director, Global Medical Education and Content Development

Smith & Nephew
parental leave, paid holidays, tuition reimbursement, 401(k), stock options
United States, Pennsylvania, Pittsburgh
2828 Liberty Avenue (Show on map)
Jun 12, 2025

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. The Director, Global Medical Education Content Development and Strategy is responsible for leading a global team that develops and delivers an education strategy aligned with franchise goals and customer needs. This role provides strategic leadership, clinical insight, and direction to ensure medical education resources and programs align with both global and regional commercial priorities. The Director will engage with cross-functional teams, healthcare professionals (HCPs), and internationally recognized faculty to build and implement scalable, standardized, and customizable medical education content. The position integrates Smith & Nephew's values of Care, Collaboration, and Courage while leveraging digital and interactive learning methodologies to advance professional education and improve patient outcomes.

What will you be doing?

  • Develops global educational pathways aligned with franchise strategy.
  • Leads a global team in the development and execution of digital and in-person education initiatives.
  • Collaborates cross-functionally with key stakeholders to refine learning pathways and update strategic content.
  • Drives digital education initiatives and online learning platforms.
  • Establishes and supervises key performance metrics for training effectiveness and adoption.
  • Leads global education budgets to align with business needs and strategic objectives.
  • Ensures consistent global communication and alignment of educational content across regions.
  • Develops and manages relationships with Key Opinion Leaders (KOLs), key professional societies, and commercial teams to optimize educational outreach and engagement.
  • Coordinates the identification, development, and management of medical education content for various delivery formats (e.g., digital platforms, in-person training, virtual learning).
  • Leads content development efforts to ensure global standardization while allowing for regional customization.
  • Develops strategic plans to incorporate digital tools into learning pathways to improve educational impact.
  • Owns and maintains the Learning Content Management System (LCMS), including content development, approval, delivery, and updates.
  • Consults with senior leadership and global commercial teams to integrate appropriate content into customer learning pathways.
  • Develops and owns the annual content development budget and the global medical education plan.
  • Oversees post-program evaluations and ongoing learning initiatives to ensure continuous improvement.
  • Serves as the subject matter authority for internal and external medical education programs related to orthopaedic procedures and products.
  • Partners with clinical research, marketing, and commercial teams to align educational initiatives with business strategies.
  • Ensures adherence to compliance and ethical standards in all educational programs.
  • Builds positive relationships with internal and external stakeholders, leveraging diverse perspectives to achieve strategic goals.

What will you need to be successful?

  • Strong strategic leadership and decision-making capabilities.
  • Ability to build positive relationships with internal and external stakeholders.
  • Expertise in adult learning principles and instructional design for medical education.
  • Innovation-driven mindset with experience in digital education, including virtual learning.
  • Strong project management skills with the ability to prioritize and execute multiple initiatives.
  • Excellent communication and presentation skills to effectively engage diverse audiences.
  • High level of business acumen with a results-oriented approach to education program development.
  • Dedication to upholding ethical and compliance standards in Medical Education.
  • 12-15 years experience in Medical Education and/or Marketing in Medical Device and/or Healthcare markets
  • Bachelor's degree, MBA preferred
  • Medical Education and/or Marketing experience in medical device. Background in healthcare, clinical knowledge, business acumen, detail oriented, customer facing

Travel - Global travel up to 30%

You Unlimited.

  • Your Future: 401K Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
  • Your Wellbeing: We offer Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
  • Flexibility: Hybrid Work Model (For most professional roles)
  • Training: Hands-On, Team-Customized, Mentorship
  • Extra Perks: Discounts on fitness clubs, travel and more!

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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