Manager, Institutional Trust
The Manager, Institutional Trust manages the administration and operation of an Institutional Trust business unit(s), responsible for the delivery of services such as trustee, custody, and pension services. They are responsible for attaining budgetary sales, revenue, and expense targets for assigned business unit(s). The Manager, Institutional Trust is responsible for oversight of onboarding all new business within their assigned business unit(s) ensuring all pre-acceptance documentation is prepared, reviewed, and presented accurately.
Position Responsibilities:
Client / Account Management
- Lead and oversee the administration of Corporate, Not-for-Profit, Municipal, and Taft-Hartley trust accounts, ensuring compliance with legal requirements and efficient service delivery.
- Develop and implement strategies for trust administration across account within this segment.
- Manage relationships with key clients and provide deep strategic advisory services.
- Establish expectations and metrics that ensure the highest quality and timeliness of client service.
- Oversee the resolution of complex client issues and concerns promptly and effectively.
Strategic Growth
- Collaborate with sales teams to identify opportunities to expand services within existing client relationships.
- Monitor industry trends and developments to ensure that Comerica remains competitive in the Corporate, Not-for-Profit, Municipal, and Taft-Hartley spaces.
- Engage with internal stakeholders and participate in strategic planning sessions to gather feedback and provide insights and recommendations to enhance the trust strategy.
- Monitor industry trends and developments to ensure the Corporate, not-for-profit, municipal, and Taft-Hartley team remains competitive.
Operational / Risk Responsibilities
- Conduct regular reviews of Corporate, Not-for-Profit, Municipal, and Taft-Hartley trust accounts to identify and mitigate risks and ensure adherence to best practices.
- Develop and maintain policies and procedures for Captive Insurance and Advisor Solutions to ensure compliance with all relevant laws, regulations, and internal policies.
- Develop and maintain policies and procedures for Captive Insurance and Advisor Solutions to ensure compliance with all relevant laws, regulations, and internal policies.
Team Management
- Recruit, train, mentor, and manage the Corporate, Not-for-Profit, Municipal, and Taft-Hartley team to ensure high performance, professional growth, and alignment to the organization's strategic goals.
- Monitor and manage the performance team of advisors and support staff, ensuring high levels of service and professional growth.
- Ensure team members are knowledgeable about relevant trust regulations and compliance requirements.
- Guide the team in applying enterprise risk management frameworks relevant to trust and specifically corporate, not-for-profit, municipal, and Taft-Hartley administration activities.
Project Leadership
- Open to being assigned to a project as a leader and/or member to accomplish a stated goal or objective.
- Provide your knowledge and skills to the project to allow for a positive outcome of the project.
- Work as a team player to collaborate on the best outcome to the project.
Position Qualifications:
- Bachelor's degree from an accredited university in Business Management, Finance, or Accounting
- 10 years of experience in the financial service industry
- 6 years of experience in managing individuals
- 6 years of experience in client services
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI's Record of Arrest and Prosecution Background ("RAP Back") service, which provides ongoing notification to the Company of any updates to your criminal history.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - disability/veteran.
|
Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k)
Jun 12, 2025