New

Classroom Support Technician

TEKsystems
$17.00 - $18.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Michigan, Ann Arbor
Jun 13, 2025
Description Job Description Comprised of three areas that work in concert to provide support: 1) Application Services - focused on product management and support for vendor applications; 2) Software Delivery - focused on building custom applications when a vendor solution is not available and offering secure application environments; 3) Technical Services & Engagement - focused on providing support for high-performance computing, device management, data integration, and scientific programming and engagement and outreach with our customers. Skills Windows 10, Windows 11, AV support, Hardware, ServiceNow, Active directory, Office 365, ms teams Top Skills Details Windows 10,Windows 11,AV support, Hardware, ServiceNow Additional Skills & Qualifications Respond to faculty, staff, and student needs, and collaborate with other staff to provide high-quality customer service to assist faculty with audio/visual and computer technology and media in different types of rooms. Troubleshoot technical issues, as well as track, resolve, and follow up on operational problems with equipment and facilities, cleaning and maintaining equipment as necessary. Train faculty, staff, and students in the use of classroom technology, equipment, and new instructional technologies. Interface with a web-based reservation system to maintain equipment inventory and data collection; work on teams to conduct equipment inventory and classroom maintenance audits, assist in the maintenance of web-based inventory and asset management databases; Assist colleagues in the evaluation, documentation, and implementation of new technologies. Working in conjunction with the Facilities team in maintaining classroom functionality, checking for issues, and replenishing necessary supplies. The person in this position will also provide after-hours urgent support of classroom and event spaces. Communicate and cooperate with colleagues on projects and technologies in team meetings and via electronic communication and social networking software Respects diversity; demonstrates respect for and seeks the opinion of others; trusts and values each person's contributions to the team, develops and maintains smooth, cooperative working relationships. Pay and Benefits The pay range for this position is $17.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Ann Arbor,MI. Application Deadline This position is anticipated to close on Jun 20, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.