Inside Sales Specialist

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title:
Junior Inside Sales Specialist (National Inside Sales Team)
Location:
Remote - Davidson, Charlotte Metro, Greater Charlotte Area, NC. (This will be an onsite role within the next year)

About Us:

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gases, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview:

The Ingersoll Rand compression business is looking for a Junior Inside Sales Specialist to execute critical growth capabilities within the demand generation team. This position will report directly to the National Inside Sales Leader and will have opportunities for cross-brand/channel collaboration and development. This role is key to the organization as it will have responsibility for rapid response to inbound customer parts inquires via phone calls. Responsibilities will also include the quotation and closure of orders based on customer inquiry. Additionally, the ideal candidate will execute quotation nurturing within the Ingersoll Rand Direct Channel to positively impact sales/bookings from end customers. By taking a customer-centric approach, we can create real value throughout the customer buying journey and deliver an overall competitive advantage in the market. The right candidate will bring a combination of experience in: direct to end-user sales, customer service, and problem solving.

Responsibilities:

• Respond to and qualify inbound customer inquiries (phone and demand generation) to quote and close parts orders, driving bookings growth for the IR Direct Channel
  
  
• Assist customers with parts identification, generate accurate quotations, and educate them on complementary offerings to support conversion to orders
  
  
• Follow up on CPQ quotes-both self-created and Direct Channel-generated-to nurture leads and drive order fulfillment
  
  
• Generate and pass along qualified opportunities to commercial teams to support broader business growth
  
  
• Ensure timely and compliant order hand-off, maintaining 100% accuracy in PO acceptance and processing
  
  
• Collaborate with sales, service, and marketing teams to ensure a seamless, timely, and positive customer experience
  
  
• Operate with urgency and efficiency, balancing exceptional customer service with adherence to standard work procedures
  
  
• Maintain accurate customer records in Salesforce CRM and build strong relationships with customers, peers, and stakeholders
  
  

Requirements:

• 3+ years of experience in an industrial compressed air sales and service organization
  
  
• Excellent communication skills with the ability to discuss technical requirements and specifications
  
  
• Strong problem-solving abilities and capacity to perform under pressure
  
  
• Proficiency in time management and task prioritization
  
  
• Ability to work independently and collaborate with local and remote teams
  
  
• English fluency
  
  

Core Competencies:

• Strong customer service orientation
  
  
• Effective verbal and written communication
  
  
• Problem-solving and analytical thinking
  
  
• Time management and multitasking
  
  
• Collaboration and teamwork
  
  
• Adaptability and resilience under pressure
  
  

Preferences:

• Direct experience with Salesforce or equivalent CRM systems
  
  

What We Offer:

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

TO APPLY:

Please apply via our website https://ir-jobs.dzconnex.com/ by September 2025 in order to be considered for this position.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.