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National Account Manager, Graybar

ABB Inc.
United States, North Carolina, Cary
Jun 26, 2025

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Sales Manager

ABB's Installation Products business is comprised of 38 marquee brands, within the Thomas & Betts portfolio. The business is focused on reciprocal partnerships with our channel partners, providing high quality products while stimulating new demand. ELIP's National Account Manager for Graybar will represent the T&B business, speaking for all aspects of the ELIP organization. The NAM will collaborate with functional stakeholders to execute ELIP's go-to-market strategy. Our candidate will be measured on total account growth, profitability and customer satisfaction. The NAM will also lead all contract negotiations including VIDs, MSA and any special situations, representing ELIP.

You will be mainly accountable for:
  • Manage the total customer relationship with ABB.
  • Develop the relationship between ABB and Strategic Accounts at all levels both within ABB and within the customers.
  • Apply a high level of business acumen, including an understanding of the customer's business drivers, industry, economic trends, issues and competition.
  • Act as focal point for problem resolution and monitor the Customer Complaint Resolution Process
  • Maximize the consistency of customer experience throughout all contacts with ABB.
  • Lead the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans, prioritizing profitability growth, identifying a target for each solution element
Job Requirements:
  • Bachelor's degree in engineering, Marketing or business administration or technical field / advanced degree desirable
  • 7+ years related experience
  • Sales experience of managing $25M+ business portfolio
  • Exceptional analytical, communication and leadership skills
  • Senior Account Management experience

ABB Installation Products Division (formerly Thomas&Betts), helps manage the connection, protection and distribution of electrical power from source to socket. The Division's products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world. The Commercial Essentials product segment includes electrical junction boxes, commercial fittings, strut and cable tray metal framing systems for commercial and residential construction. The Premier Industrial product segment includes multiple product lines, such as Ty-Rap cable ties, T&B Liquidtight Systems protection products, PVC coated and nylon conduit systems, power connection and grounding systems, and cable protection systems of conduits and fittings for harsh and industrial applications. The Division also manufactures solutions for medium-voltage applications used in the utility market under its marquee brands including Elastimold reclosers and switchgear, capacitor switches, current limiting fuses, Homac distribution connectors, Hi-Tech Valiant full-range current limiting fuse for fire mitigation, faulted current indicators and distribution connectors, cable accessories and apparatus with products for overhead and underground distribution. Manufacturing includes made-to-stock and custom-made solutions.

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2 023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

MyBenefitsABB.com

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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