New

Customer Service Representative

Staffmark Group
$19.00-$19.00
life insurance, paid time off, paid holidays, 401(k)
United States, New Jersey, Cranbury
Jun 27, 2025
Deliver World-Class Service in a Global Logistics Hub Are you a detail-driven professional with a knack for navigating fast-paced environments and a passion for keeping operations smooth and clients satisfied? If so, this is your chance to join a globally respected supply chain and logistics company with an international footprint and a reputation for precision. Staffmark is hiring a Customer Service Representative for a temp-to-hire opportunity supporting a high-volume pharmaceutical distribution center. If you've worked with SAP, supported pharmaceutical clients, and know your way around a call queue, this could be your next career step! Pay and Schedule Pay: $19.00/hour Schedule: Monday-Friday, 8:00 AM - 5:00 PM Employment Type: Temp to Hire Dress Code: Business Casual Why You'll Love This Role Join a highly structured, professional environment where you'll play a key role in ensuring customer orders are processed with accuracy and care. You'll work alongside experienced logistics professionals and contribute to a company that supports pharmaceutical supply chains-making a real-world impact through exceptional customer support. What You'll Be Doing Process customer orders via email, fax, EDI, and phone with speed and accuracy Communicate clearly with internal teams and customers regarding order status, shipping dates, pricing, and inventory availability Coordinate with warehouse teams and carriers to track or expedite delayed/missing shipments Investigate and resolve billing issues, service complaints, and product discrepancies Utilize SAP and other systems to manage order entry and reporting functions Compile reports, maintain accurate records, and provide backup support across accounts Maintain top-tier communication etiquette across all channels Perform additional administrative and support duties as needed Perks & Benefits When you work with Staffmark, you gain access to competitive weekly pay and a full suite of benefits, including medical, dental, vision, life insurance, 401(k), short-term disability, employee discounts, and referral bonus potential. You'll also enjoy access to an onsite cafeteria and personal lockers, and the opportunity to grow with a world-class logistics operation! What You'll Need to Bring High School Diploma or GED required 2+ years of Customer Service experience, preferably in the pharmaceutical industry Strong SAP and Microsoft Office (Excel & Word) skills Experience with Warehouse Management Systems (WMS) is a plus Excellent written and verbal communication skills Proven ability to multitask and prioritize in a deadline-driven environment Willingness to work overtime or weekends when needed Ready to Make Your Move? If you thrive in customer-centric roles and want to be part of an industry-leading pharmaceutical logistics operation, this is your opportunity. Click Apply Now to get started and take the next step in your professional journey! The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on a range of factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee. The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. To read our candidate privacy info statement which explains how we will use your information click here.