Billing Coordinator

Billing Coordinator

Baton Rouge, LA

PSC is searching for a Billing Coordinator to joining our team in Baton Rouge! This role is responsible for handling the billing process by accurately generating invoices, monitoring outstanding payments, resolving billing discrepancies, communicating with customers regarding their accounts, and ensuring timely collection of payments. Must be able to handle requests and provide support needed in a timely, professional, and courteous manner. Utilize established processes and best practices to maintain impeccable service levels to PSC customers. Proactively and independently interface with internal team members to achieve results.

Work Schedule: Monday - Friday (7:30 AM - 4:00 PM / 8:00 AM - 4:30 PM)

Job Duties & Responsibilities:

• Distribute invoices: As required to customers, along with backup, ensuring accurate pricing, and itemization.
• Invoice generation: Review all sales orders/billable lines prior to releasing to final invoice (daily & monthly).
• Storage/Inventory Billing: Monthly generate sales orders for storage billing to all customers.
• Billing/Invoicing as needed for customer equipment and other charges related to business purchases made on customer's behalf.
• Account management: Maintain customer accounts by updating billing information, tracking outstanding invoices, updating system pricing when required by sales team.
• Billing inquiries: Respond to customer questions about their invoices, address concerns, and resolve billing disputes.
• Compliance: Adhere to billing regulations and company policies to ensure accurate and compliant invoicing.
• Collaboration: Work with sales, customer service, and finance teams to coordinate billing processes and resolve issues.
• Performs other duties as assigned.

Job Qualifications:

• Strong attention to detail: Essential for accuracy in data entry and invoice generation.
• Accounting knowledge: Understanding of basic accounting principles and ability to apply them to billing procedures.
• Communication skills: Effective communication with customer contacts to address billing inquiries and resolve issues.
• Problem-solving abilities: Identifying and resolving billing discrepancies or errors.
• Ability to work independently, proactive, self-starter, multitask in a fast-paced environment, and operate proficiently under tight deadlines.
• Organizational skills: Ability to manage multiple customer accounts and prioritize tasks efficiently.
• Must have PC skills in Microsoft Office software, strong Excel experience, and familiarity with ERP systems.
• Industry experience preferred but not required.
• 18 years or older and legally able to work in the U.S.
• Stable work history with good references from past employers
• Pass a drug screen, physical, and background check
• Speak fluent English
• PSC is a veteran-friendly company. Previous military experience and proven ability to follow procedures is a plus.

Why join the PSC team?

• Founded in 1952, PSC' s longevity is rooted in our commitment to quality service, safety, environmental protection, and taking good care of our employees.
• PSC is the industry leader in product handling and site logistics services for refineries, chemical producers, and marine transportation providers.
• Check out our videos at PSC Group - Career Videos to see how the work we do makes a difference and is essential for our economy.
• Learn more about our company culture and view our PSC Connection employee newsletter at PSC Group - Newsletter
• Our Core Values serve as the foundation for all we do-how we conduct our business, serve our customers, and treat members of our PSC family. Learn more at PSC Group - Core Values

• Medical insurance options with the company paying a large portion of the premiums, including affordable dental and vision plans for employees and their families
• Company-paid life, short-term, and long-term disability insurance
• Matching 401(k) plan to help employees save money for retirement
• Vacation, sick leave, and holiday benefits (varies by work group)
• Incentives, discounts, and bonuses
• Industry-leading training and development programs

You must be able to:

• Speak, write, read fluent English. Hear and have good vision.
• Regular on-site attendance and punctuality is required
• Work outside in environmental conditions which at times include extreme heat or extreme cold
• Wear all required Personal Protective Equipment (PPE) without restriction and pass any medical examination associated with the use of PPE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

PSC Group, formerly known as Petroleum Service Corporation, is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.