New

Junior ServiceNow AI Tools Developer

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Jun 28, 2025
What You'll Do The developer will learn to use Artificial Intelligence tools to assist in the development of ServiceNow and Moveworks Chatbot workflows. Developers will be provided with formal training and expected to become certified in ServiceNow ITSM and ServiceNow system administration The ServiceNow Developer is vital to the team and is designing, creating, deploying, and updating programs within the ServiceNow application. May require online learning and completion of interactive certification training. -Build and maintain assigned application(s) and responds to problems as they arise. -Collaborate with the rest of the team to ensure applications align with organizational goals as well as customer needs. -Oversee the performance of applications to ensure they are always running properly. -Complete application development and process improvement tasks as assigned. -Complete project documentation and project artifacts for all new developments. -Develop and execute unit and integration testing. -Stay on track of the application lifecycle to ensure necessary updates are completed on time. Bachelor's Degree Computer Science required or Bachelor's Degree Computer Applications required or Bachelor's Degree Related Field of Study required Can this role consider experience in lieu of a degree? Yes 0-1 year of Applications Development Experience required Skills and Abilities - Understanding of core programming principles, including design. - Ability to work in at least one programming language (ex: JavaScript, SQL, etc.). - Excellent critical thinking and analytical skills. - Excellent time management skills. - Strong project management skills. - Excellent communications skills both written and oral. Physical Requirements M-F Eastern Business Hours required Onsite Flexible Model requires weekly or monthly onsite at AR, likely 1-2x weekly, must be flexible for business needs Remote Working Days require stable, secure, quiet, compliant work station Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.