New

Credit and Collections Representative - Hialeah Gardens, FL

Sonepar USA Inc

life insurance, parental leave, paid time off, tuition reimbursement, 401(k)

United States, Florida, Hialeah Gardens

Jun 30, 2025

There's a Place for You at World Electric

A career at World Electric is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. World Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout Florida and Georgia and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives. Within World Electric we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Main Purpose of the Job:

The Credit & Collections Representative will manage a portfolio of customer accounts receivable. This role contacts customers with delinquent accounts and initiates appropriate collection activity to bring the account to its current position.

Key Accountabilities:

Credit:

Recommends credit holds.

Works to reconcile unapplied payments to customer's accounts.

Release hold tickets within company guidelines when customer is in good standing.

May recommend a credit line increase when appropriate.

Collections:

Contacts customers on a daily basis regarding their past due A/R balance.

Contacts customer regarding any NSF checks.

Customer Service:

Provides excellent customer service by displaying a professional attitude to both external & internal customers.

Works directly with customers and sales force to resolve disputes and to resolve credit hold issues.

Administrative:

Assist manager with preparation of notice filings, bond claims and/or legal matters.

Prepare release of liens as a backup when branch administrators are out of the office

Send letters of demand when they are appropriate.

Education and/or Experience

Associates degree from college or technical school or

3+ years related experience and/or training;

Collection experience in construction field.

Equivalent combination of education and experience.

Requirements

Be a self-starter with the ability to work independently and with little supervision

Demonstrate good time management skills

Possess strong planning, organizational and execution skills

Ability to set goals and meet deadlines

Possess excellent customer service skills

Demonstrate ownership of assigned responsibilities and ability to get the job done correctly and in a timely manner

Possess a proactive and positive team approach to problem resolution

Ability to establish strong working relationships with co-workers and management

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

What We Offer You

We offer great family-friendly benefits to full-time associates:

Healthcare plans
Dental & vision
Paid time off
Paid parental leave
401(k) retirement savings with company match
Professional and personal development programs
Tuition reimbursement

Opportunity to become a shareholder
Employer-paid short- and long-term disability
Employer-paid life insurance for spouse and dependents
Robust wellness program
Gym reimbursement
Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations."

LinkedIn: https://www.linkedin.com/company/world-electric-supply/?viewAsMember=true

Instagram: https://www.instagram.com/worldelectricsupply?igsh=MWZpM3Rwc3BjM3l1Zw==

Learn more at https://careers.sonepar-us.com/worldelectric/us/en/home

World Electric is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or emailrecruiting@sonepar-us.com.

EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more,Click here.