Communications Consultant - Human Resources

Position Description:

Every great life-changing discovery begins the same way-with new knowledge. It can change everything, from a single life to the future of entire communities. That's why academic medicine, and the continuous pursuit of knowledge, is at the center of everything we do at the Medical College of Wisconsin (MCW).

The Communications Consultant - Human Resources develops and implements communication plans and website content to support MCW's people strategy and the functional areas of HR. This individual is a key member of the HR and Office of Communications teams and will be responsible for the execution of innovative, informative, and impactful communications. This individual will lead significant efforts in employee communications through various communication channels including our intranet, company email, website, presentations, newsletters and social media. Our ideal candidate will be technically skilled, highly motivated, and be an enthusiastic communicator who is passionate about creating meaningful employee connections.

Responsibilities:

• Create engaging, informative and audience-centric communication plans and tactics including employee and leader emails, intranet and external website content, program guides, presentations, videos, brochures and collateral, and content for social media and other digital marketing and communications channels as needed and appropriate for HR communication initiatives.
• Deliver clear and concise communications and resources that speak to the target audience(s), use the appropriate voice and vehicle, follow corporate branding guidelines and inspire the desired action and behaviors.
• Assist or lead content development supporting internal storytelling, marketing or instructional content to further pride, engagement, and knowledge.
• Edit, standardize, and polish communications written by HR functional subject matter experts.
• Translate concepts into digestible and visually engaging content or supplemental communications such as job aids, graphics, charts, tables, process flow diagrams and conceptual illustrations.
• Utilize web and graphic design tools to maintain the Human Resources department's intranet and external sites in collaboration with content owners; ensure a consistent user experience across content owner pages.
• Serve as graphic designer for content owners to create professional design pieces such as website banners, flyers, postcards, table tents, PPTs, digital media boards (DMBs), posters, etc.
• Understand and utilize search engine optimization techniques to improve website user navigation.
• Maintain a writing style that reflects an overall tone consistent with our brand and guidelines
• Manage the content calendar and project list to prioritize requests and needs.
• Conduct quarterly audits of the HR intranet to ensure accurate and up-to-date information.
• Integrate and cultivate relationships with HR team and Corporate Internal Communications teams to understand potential implications for internal employee communications.
• Occasionally work with outside vendors on updates and maintenance needs.
• Work closely with the Corporate Web Team to measure effectiveness of various website content and adjust accordingly.
• Identify areas of process or content improvements to enhance internal communications function.

Knowledge - Skills - Abilities

• Strong oral and written communication skills, including editing and proofreading skills, as well as the journalistic ability to source stories from employees.
• Experience in communication plan development and familiarity with communications processes, approvals, and cascades.
• Expertise with various communication channels and platforms, and ability to clearly articulate messages to a variety of audiences.
• Proficiency in web design, HTML, graphic design, Microsoft Office, Adobe Illustrator, Adobe Acrobat DC, Photoshop and other digital literacy. Familiar with Content Management Systems.
• Can work independently and coordinate multiple tasks with strong teamwork aptitude
• Ability to handle sensitive and confidential material.
• Excellent organizational skills to effectively prioritize, multi-task, and complete tasks on time and strong critical thinking skills.
• Ability to take initiative to address identified communication gaps in an innovative manner, and previous writing and social media samples encouraged for review.
• Experience in higher education or healthcare a plus.

Preferred Schedule:



Remote - WI Based

Position Requirements:

Minimum Qualifications:
Appropriate experience may be substituted for education on an equivalent basis.
Minimum education: Bachelor's Degree
Minimum experience: Minimum of two years of experience in communications or website maintenance, both preferred

Preferred Qualifications:
Preferred education: Master's Degree
Preferred experience: Five years experience with Human Resources preferred.

Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental.
• 403B Retirement Package
• Competitive Vacation, Sick Time, and Paid Holidays
• Tuition Reimbursement
• Paid Parental Leave

For a full list of positions see: www.mcw.edu/careers

For a brief overview of our benefits see: https://www.mcw.edu/departments/human-resources/benefits
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MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination


The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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