Retail District Manager - NJ/PA Metro
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![]() United States, New Jersey, New Jersey | |
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Key Accountabilities: YOU LEAD, COACH AND DEVELOP * Lead the recruitment, on-boarding, training, and development efforts in the district through partnership with HR, Talent Acquisition and Retail Training * Coach, motivate and inspire Store Leaders to accomplish store goals and maximize their individual performance, both face-to-face and remotely * Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance * Own succession planning for the district * Complete all District Leader training programs and effectively apply the learning on the job * Seek coaching and learning opportunities to continually improve your performance * Deliver best practice implementation to drive overall Market and Global retail performance * Ensure compliance to established HR policies and procedures YOU LEAD A SERVICE CULTURE * Drive a service and selling culture in the district through leadership of adidas Group service model * Spend focused time on the sales floor during store visits to determine service improvement opportunities and to coach the Store Leaders * Analyzes Net Promotor Score results and communicates them to his/her district team to drive continuous service improvement * Optimize the consumer experience through leading digital initiatives including ship-from-store, click and collect and all programs through our store associate mobile device. YOU LEAD STORE OPERATIONS * Plan and prioritize structured store visits to maximize the district's performance * Dedicate a minimum of 3 days per week to completing store visits and ensure all stores in the district are visited at least once per month (exceptions must be approved by the Market Retail Director) * Ensure adidas Retail Management Standards compliance with established policies, procedures, initiatives, and directives * Lead change management process with initiatives as relevant Title: District Manager Position: Line of Business: Retail Department: Store Operations Location (City): Various Grade: M3 Working Relationship: Direct Reporting Line (ad): Regional Director Indirect / 2nd Direct Reporting Line: Personnel Managed (Y/N): Y Key Interfaces (Relationships with other dept/groups): Customers, Peers, Supervisor, Vendors and Supports Functions Purpose: Drive your district's profitability by: * Meeting or exceeding district sales and profit targets * Coaching Store Leaders to drive commercial success and excel in customer service * Ensuring proper execution of established policies, procedures, initiatives, and directives * Assess and make recommendations to improve the commercial viability and availability of products for the district's stores * Manage loss prevention as well as health and safety risks YOU LEAD BRAND AND PRODUCT EXPERTISE * Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values * Demonstrate a passion for sport, culture, and community, encouraging Store Leaders to lead this through their people at all times * Maintain established in-store Retail Experience and Visual Excellence standards in partnership with Visual Excellence Regional and Area Leaders, according to directives in all stores within the district * Partner with Retail Training in leadership of the effective and timely delivery of Foundational, Seasonal Brand product training materials and all learning programs in the store YOU LEAD DISTRICT PROFITABILITY * Take full ownership of the district and its commercial success * Analyze relevant data to probe and challenge the status quo with both Retail Back Office partners and Store Leaders * Coach Store Leaders to increase their stores' sales, productivity, and profitability * Ensure the legal and financial integrity of the district's store portfolio KEY RELATIONSHIPS * Customers * Peers and Line Leader * Vendors and Support Functions (i.e. Store Operations, Retail Training, Retail Marketing, Visual Excellence, HR, Talent Acquisition etc.) * Local Administration (i.e., mall management) Knowledge Skills and Abilities: * Must possess and consistently exhibit the competencies relative to the position * Excellent Skills in operating personal computers, POS systems, and various software packages including MS office * Knowledge and understanding of profit and loss statement and store Key Performance Indicators to make commercial decisions based on sound financial judgment * Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size * Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong independent decisions * Demonstrate an inspirational attitude that contributes to a positive team environment * Ability to travel 50% of the time to all stores within designated district and in some cases with limited notice Qualifications: * Bachelor's degree from a four-year college or university or a minimum of three years in Sporting Apparel & Footwear Retail industry in a sales or operations management position; or equivalent combination of education and experience * 4 years of increasing experience in retail management that includes a minimum of 2 years as a Store Manager * 3 years multi-store management experience |