Community Affairs Partner

The Community Affairs Strategic Communications Partner role will be responsible for setting and executing strategy to strengthen Corewell Health's presence, trust and impact within the communities we serve. As a member of the Community Affairs leadership team, this individual will lead strategic, systemwide initiatives that advance organization reputation, foster meaningful engagement, align outreach efforts with civic and business organizations, and expand Corewell Health's partner strategy.
This role requires exceptional collaboration and leadership with multidisciplinary teams, including marketing, government affairs, human resources, Corewell Health foundations, facilities, strategic planning and community health impact and belonging. They will plan, develop and launch a unified community engagement roadmap, ensuring alignment across departments and tracking impact through data-informed strategies.
The partner, in coordination with the community affairs leadership team, will guide the design and implementation of a customer relationship management (CRM) platform specific to community engagement, enabling seamless tracking of outreach activities, partnerships, contacts and impact.

As a leader on the team, the partner will support team culture, foster an environment of trust and support, and connect with team members through formal and informal coaching and mentoring.

• Supports the appropriate leader in developing, implementing and managing communications plans for assigned departments, service lines, initiatives and/or business units.
• Manages and coordinates system and service line messaging for external and internal audiences across a variety of platforms based on the objectives of specific communications plans. Platforms may include the Corewell Health website, The Well, social media, corporate publications, communications campaigns, public relations and event communications.
• Participates in coordination and management of plans for 360-degree audience outreach based on objectives set forth in specific communications plans. Must be a team player with excellent collaboration and problem-solving skills.
• Anticipates client needs, identifies opportunities and solutions, customizes as appropriate matching resources to needs, and researches and resolves problems. Manages timelines and budgets as appropriate for department, product, and/or service line, ensuring operations are managed within established guidelines. Supports system brand standards.
• Measures the success of communications activities with data. Utilizes analytics, employee and consumer insights to inform new activities. Holds cross-functional teams accountable to key performance indicators. Partners with CX architects to implement human-centered design principles on communications strategies and tactics.

Required

• Bachelor's Degree in Marketing, Journalism, Communications, Public Relations, Management Information Systems or related field, or equivalent combination of education and experience.

• 7 years of relevant experience In communications, marketing and/or digital communications.

Preferred

• 2 years of relevant experience In a large health care system.

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.