Regional CMMS Administrator

About the Role

The Regional CMMS Administrator is responsible for the autonomous and independent oversight of asset management, work planning, and spare part inventory using Infor EAM (Enterprise Asset Management) software at a region/node of North American facilities, reporting directly to an area manager with nodal and regional oversight. This position is also responsible for training new EAM Administrators at a regional level; maintaining parts/asset data accuracy and equipment hierarchy in the Infor EAM system; and rolling out standard workflows for work requests, preventive maintenance programs, project requests, and inspections, etc.

• An average of 6 to 8 sites spread across a regional/nodal geographic area working directly or remotely with between 24 and 32 technicians in a 24/7 environment.
• Ability to function in technology driven environments utilizing various software portals and dashboards to drive stores performance.
• Measure and publish physical inventory metrics to the management team; interpret data, troubleshoot process, and make recommendations based on findings.
• Develop and maintain accuracy of equipment metadata by regularly collecting and inputting information, such as; manufacturer, model, serial number, and system structure information. The data is maintained in EAM and equipment is labelled/barcoded or identifiable in the facilities.
• Develop and maintain accuracy of Work Order related data:
  • User Setup, Employees, Shifts, Crews, and Supervisors.
  • Adding Equipment to PM Plans, Schedules, and Work Packages.
  • Defining Scheduled due dates or initial meter points of system generated WOs.
  • Develop and maintain FC specific PM Plans, Schedules, Routes, and Work Packages.
  • Support management in the review of WO Data accuracy such as; Equipment on WOs, Booked.
  • Hours (Employee and Vendors), parts usage, WO type, closing codes and WO Comments.
  • Support management in the scheduling and assigning of work. Manage work orders in the system, ensure proper creation, planning, update and closure of work orders.
• Develop and maintain accuracy of spare parts metadata by regularly collecting and inputting information, such as; supplier, catalog number, min/max quantities, pricing, manufacturer, and part numbers.
• Drive materials management process in the facilities' store, including but not limited to:
• Create and or Generate Requisitions, POs, PO Receipts (EAM & Oracle)
• Develop and maintain the 5s of the stores.
• Work with facilities team to develop and maintain lists of critical spares.
• Audit materials management process with regularly scheduled cycle counts.
• Support management with data to implement corrective action as discovered in cycle counts, KPIs or other EAM data.
• Work with facilities' teams to reduce costs and improve parts quality.
• Works with corporate EAM Business Analysts to roll out new functionality, standard object coding scheme, Preventive Maintenance (PM) procedures and scheduling; and EAM reports.
• Provides software trainings to end users and new EAM Administrators; serves as liaison for problem solving and escalation.
• Train, coach and educate staff on the EAM functions and best practices for performing tasks. Serves as lead trainer and tier 1 EAM support for the Reliability and Maintenance Engineering (RME) teams on site while supporting other regions across the portfolio.
• Must be self-driven, organized and be able to work in a fast-paced team environment.
• Proven written and verbal communication skills.
• Ability to travel up to 75% between 8 sites.

• 3+ years' working experience working with an CMMS/enterprise asset management software suite.
• 3+ years' experience using Microsoft Word and Excel