At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture. Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others.
About Loews Portofino Bay Hotel Join the team at this Italian-inspired hotel that is a re-creation of the seaside village of Portofino, Italy. Job Specific
- Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards
- Follows OSHA regulations and all policies and procedures as set forth by the Housekeeping department
- Alters and repairs linens, uniforms, curtains, drapes, bedspreads, and pillows
- Repairs garments delivered by Laundry (example: replaces missing button on shirt)
- Answers and places phone calls to guests regarding needed repairs
- Occasionally visits guestrooms to measure guests to perform clothing alterations or repairs
- Unpacks new uniforms and inspects them for quality and size
- Inscribes new uniforms with identifying marks with marker
- Hangs up uniforms
- Participates in Orientation meetings to size new employees for uniforms
- Maintains employee records regarding number of uniforms issued, size, repairs completed, etc.
- Frequently works near moving mechanical parts
- Encourages a positive attitude among employees and treats guests and other employees with courtesy and respect
- Applies excellent guest relations skills when interacting with guests and staff
- Attends all department meetings as scheduled
- Performs all duties in a timely and professional manner
- Other duties as assigned
General
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow employees
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Qualifications
- High school diploma or GED
- Minimum five years related experience and/or training or equivalent combination of education and experience
- Good knowledge and work experience in fitting, altering, and repairing uniforms and linens and operating sewing machines
- Service orientation
- Basic English language skills
- Able to read and comprehend simple instructions, short correspondence, and memos
- Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Able to sit for extended periods
- Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift
- Able to work a flexible schedule, including weekends and holidays
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