Site Manager

Location: Oak Harbor, Washington - Naval Air Station Whidbey Island

Type: Exempt

Work Schedule: Full-time, Day Shift

Compensation: $175,000 - $200,000 per year

Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.

Site Manager Benefits:

• Medical, Dental, Vision, Life & Short-Term Disability Insurance

• Elective 401(k) retirement plan with a 3% employer discretionary contribution after 90-days of employment

• Flexible Spending Accounts for both medical and dependent care

• 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave

• Potential shared earning bonus

• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents

• Professional development, certifications, and training opportunities

• Verizon wireless discount

• Employee Assistance Program (EAP), and an engaging wellness program

• Public Service Loan Forgiveness eligibility for full-time employees

Tessera is dedicated to "Creating Opportunities for People with Disabilities" by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees.

The Site Manager will lead a diverse workforce of technicians and professionals engaged in a variety of activities that directly support the Navy customer's mission. The Site Manager is primarily focused on delivering outstanding results through an integrated and responsive team, focusing on quality, safety, and customer service. Building this quality team requires proactive recruitment, effective onboarding and job training, workforce development, and creating a positive, employee-focused culture that takes pride in its work and supports the customer mission. This workplace also has a world-class safety and quality culture. The Site Manager is expected to practice servant leadership by putting our employees first. This includes listening to their needs, supporting their growth, and empowering them to succeed both professionally and personally through all phases of Tessera's employee life cycle. The Site Manager will be fully supported by the Regional Vice President and their cross-functional team of professionals. The Site Manager or alternate shall be on-site during the Government's regular working hours and shall be available on-site within one hour after the Government's regular working hours.

ESSENTIAL LEADERSHIP COMPETENCIES:

• Lead the site team to deliver outstanding client results both functionally and contractually (meeting or exceeding contract requirements).

• Drive a world-class safety management system and safety culture through leadership engagement, safety risk management, safety assurance, and safety training and promotion. Model positive safety leadership behaviors.

• Lead customer engagement and communications. Leverage full team, including shops leads, frontline managers, and QC (integrated with contract officer representatives), and site leadership. Continually pulses client stakeholders for improvements, input, and opportunities to "solve tough problems" as a team.

• Through site leads and RAM support team, tailor Tessera's digital platform to optimize results for NSBOSC clients. Primary components include Maximo, technician mobility, business intelligence (BI), client integration, and supply chain management.

• Strong employee relations skills include servant leadership, interacting with human resources and vocational support staff, morale, communications, and conflict resolution.

• Mentor team. Lead an integrated staff including both shops led by frontline supervisors and support functions, e.g., work control, logistics, planning, asset management, and support Deputy Site Manager in the day-to-day execution of the plan.

• Improve technician and support staff knowledge, skills, and abilities through targeted recruitment, development along all aspects of the employee life cycle, advanced certifications, and training. Includes recruiting, incentivization, recognition, OJT, and formal training.

• Leads site's performance trajectory with goals of achieving core capability at and of year 1 and adding advanced capability starting year 2 based on Tessera's maturity model.

• Through site leads and RAM support team, tailor Tessera's digital platform to optimize results for NSBOSC clients. Primary components include Maximo, technician mobility, business intelligence (BI), client integration, and supply chain management.

• Lead the site reliability program to extend asset life and reduce breakdowns. Leverage the entire team to drive an asset ownership culture, expand/improve planned maintenance, leverage predictive tools, and enable key processes such as RCA and PM optimization.

ESSENTIAL MANAGEMENT COMPTENECIES

• Customer relations - responsible for fostering strong government customer relationships by upholding honesty, trust, and transparency, while ensuring that all actions align with and support the successful achievement of the customer's mission objectives

• Financial management - leverage the cost workbook, understand key cost components such as staffing, indirect, materials, subcontracts, and loaded wages. Leverage the CFT project accountant and managers to price out modifications and contract rollovers. Brief RVP monthly on financial status relative to site objectives, leveraging Workday and Maximo data.

• Contract Management - understand the full contract requirements and ensure requirements are aligned to the right site teams for day-to-day management. Brief RVP and DPW on relevant aspects and resolve issues with RVP as needed.

• Performance Management - leverage the Deputy Site Manager, leadership team, and established BI solutions, drives superior performance results, e.g., capacity, on-time completion, backlog, quality, customer ratings. Includes a unified and tiered effort, including shop tailgate sessions, production meetings, and DPW monthly briefings.

• Change Management - lead change management, including both planned and ad hoc improvements. Able to explain the "why" to employees and lead the completion of key projects. Understand and leverage maintenance best practices and enabling technology.

• Disability Awareness - Fully support Tessera's mission of Providing Opportunities to People with Disabilities. Actively partner with Tessera's recruiter, vocational specialist, and HR Partner to attract, retain, and develop a diverse employee workforce.

POSITION RESPONSIBILITIES:

• Responsible for ensuring proper supervision is present during regular and non-duty hours.

• Responsible for meeting with the Contracting Officer (KO) and the Government Facility Support Contracts (FSC) team to review contract performance, including resolving any performance deficiencies.

• The Site Manager or alternate shall be highly responsive to DPW leadership and KO.

• Control and tracking of property, both Tessera and Government furnished, including materials, equipment, and supplies used for this contract.

• Coordination with other contractors in performance of work.

• Authorization to requisition supplies and materials and sign task orders for IQ (Indefinite Quantity) within the Tessera approval tiers.

• Travel to home office conferences, flagship sites, and outlying contract sites as needed.

• Ensure professionalism in both appearance and demeanor throughout the Tessera workforce and customers.

Qualifications:

• Bachelor's degree in facilities maintenance, engineering, construction, or project management, or similar field required.

• Minimum of eight (8) years of maintenance management or public works officer experience required.

• Minimum of eight (5) years of experience in managing a workforce providing services on contracts of familiar size, scope, and complexity required.

• Certified Maintenance and Reliability Professional (CMRP), Certified Reliability Leader (CRL), or Project Management Professional (PMP) preferred.

• Construction, engineering, logistics, or military background is preferred.

Physical Requirements:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis.

• Must be able to lift and/or move up to 70 pounds.

• May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties.

• Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required.

• Must have the perseverance to work effectively under pressure for extended periods of time.

Requirements:

• A valid state driver's license is required with the ability to obtain and maintain coverage by Tessera's insurance.

• Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id.

• Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.

To Apply: Visit our website at www.tessera.org to complete an application.

Current Employees: need to log into their Workday to apply through the Jobs Hub. Please reach out to your Recruiter if you need assistance.

Tessera is a national non-profit, government contractor that is dedicated to "Creating Opportunities for People with Disabilities" through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees.

Individuals with disabilities are encouraged to apply.

Tessera is here to help you with the recruitment process.

If you require an accommodation or support, please contact us at

(360) 475-0756 ext. 349, or emailrecruiting@tessera.org.