Software Quality Assurance Analyst

Tricon Residential is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon's culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life's potential.

We strive to be North America's premier rental housing company. Our business philosophy involves taking care of our team first - empowering them to provide our residents with exceptional service and to positively impact the local communities where we operate. By providing an enhanced living experience, our residents rent for longer periods of time, treat our properties like their own, and share their experience with friends and family. This is how we continue to grow, and it is an approach that has proven to generate positive returns for our stakeholders.

For more information, visitTricon Residential.

Job Description

• Design and execute test cases for user stories, exploratory testing, regression, and end-to-end test scenarios

• Develop and maintain reusable test suites across releases and projects

• Collaborate with product managers and developers to clarify requirements and ensure testability throughout the SDLC

• Track and triage defects; perform root cause analysis and ensure timely resolution

• Test case development using Gherkin

• Contribute to identifying automation opportunities and assist in test data preparation, automation maintenance, and test results validation

• Maintain QA metrics dashboards to support continuous improvement

Qualifications:

• Strong experience with exploratory and structured testing across web-based platforms.
• Familiarity with CI/CD tools such as Jenkins, Azure DevOps, or AWS Pipelines.
• Experience working with version control systems (e.g., Git, GitHub, GitLab) and issue tracking tools (e.g., Jira, Azure DevOps).
• Strong communication and analytical skills; comfortable collaborating across technical and non-technical teams.
• Self-motivated and able to work independently in dynamic, ambiguous environments.
• Excellent verbal and written communication skills
• Demonstrated ability to handle a fast-paced environment, and the ability to prioritize and complete tasks
• Ability to think critically to analyze issues and propose solutions
• Work well in a team environment; willingness to collaborate to find optimal business solutions

Minimum Requirements:

• BA/BS or combination of industry certifications and equivalent related work experience of 2 years or more
• 5+ years of manual software testing experience in Agile environments.
• 3+ years of writing SQL queries and validating data using MS SQL Server, Oracle, or PostgreSQL.

• Intermediate experience writing SQL queries
• Experience writing test cases using Gherkin or similar BDD syntax
• Familiarity with API testing tools such as Postman, ReadyAPI, or REST Assured
• Exposure to automated test frameworks, such as Playwright, Selenium/TestNG, or Cypress
• Experience supporting automation engineers with test data management or maintenance of automated scripts

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.

Salary Range

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.