Facilities Operations Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Check out some of your day:

• Establish and maintain standardized facilities management processes, procedures, and documentation to ensure consistent delivery of services across all locations
• Develop and implement comprehensive facility management strategies aligned with organizational goals
• Establish governance frameworks for both ongoing facility operations and programs
• Support the development and administration of the annual operating and capital budgets for facilities
• Develop and manage a facilities project portfolio and prioritization framework to align facilities initiatives with organizational goals
• Create and maintain facilities performance dashboards tracking key metrics, SLAs, and KPIs to drive continuous improvement
• Lead the development of facilities' strategic plans, roadmaps, and implementation timelines
• Develop/Manage changes in applicable building codes and regulatory requirements to ensure compliance and reporting
• Facilitate communication between facilities teams and stakeholders to ensure transparency and effective information flow
• Manage resource allocation across facility projects to optimize utilization and prevent bottlenecks
• Implement risk management frameworks to identify, assess, and mitigate facilities-related risks
• Coordinate knowledge management and skills development programs for facilities team members
• Conduct regular facilities maturity assessments and implement improvement initiatives
• Oversee the selection and implementation of facilities management technologies and systems
• Manage a multi-disciplined team to support the breadth of operational requirements, develop and coach while fostering a culture of continuous improvement

Who we are looking for:

• Bachelor's degree in Facilities Management, Business Administration, Engineering, or related field
• 10+ years of experience in facilities management with 3+ years in a leadership role
• Strong understanding of facilities operations, continuous improvement methodologies, and governance frameworks
• Experience implementing and managing process improvement initiatives
• Proven track record of stakeholder management across organizational levels
• Excellent analytical skills with the ability to translate complex data into actionable insights
• Strong financial acumen and budgeting skills
• Excellent communication and stakeholder management abilities
• Advanced proficiency with CAFM/CMMS systems, project management tools, and data visualization platforms
• Strong strategic thinking and problem-solving abilities

Preferred Qualifications

• Master's degree in Facilities Management, MBA, or related field
• Professional certification in project management (PMP, PRINCE2) and facilities management (FMP, CFM)
• Experience establishing or transforming a facilities management function in a multi-site organization
• Knowledge of change management principles and methodologies
• Experience with portfolio management and resource optimization techniques
• Understanding of workplace strategy and experience managing facilities transformation initiatives

Pay $110,000-170,000 depending on experience and location, with a 20% targeted bonus of the annual salary.

Schedule: Monday-Friday day shift with minimal on-call required for emergency responses.

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.