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Factory Product Technical Trainer

Komatsu
life insurance, 401(k)
United States, Montana, Billings
1124 Main Street (Show on map)
Jul 04, 2025

Join Komatsu and Be Part of Something Big!


Job Overview

Business Unit:Underground Hard Rock

Reports to: Techncial Training Supervisor, Underground Hard Rock

Department: Aftermarket

Joining our dynamic team as a Factory Technical Trainer means stepping into a role filled with excitement and opportunity to contribution to safer, more efficient and productive mining opertations. Reporting directly to the Training Supervisor, you'll play a pivotal role in the development, delivery, and maintenance of technical training programs tailored specifically for underground hard rock mining equipment. Your mission? Empower our global service distribution teams, dealers, and customers to unlock peak performance from their equipment, fueling unparalleled efficiency and productivity. Picture yourself leading engaging training sessions that transcend geographical boundaries-whether it's from the comfort of your own office, on-site at customer locations, or even immersing participants in the latest equipment simulators. If you're passionate about technical training, driving excellence and eager to be at the forefront of technological advancements in the mining industry, this role is your ticket to a career journey filled with growth opportunities and meaningful impact.

Key Job Responsibilities

  • Lead dynamic training sessions for Komatsu Mining's cutting-edge Hard Rock equipment, ensuring safe and efficient operation both on customer sites and within Komatsu Mining facilities.
  • Spearhead the creation of engaging technical and operator training programs for underground loaders, trucks, drills, and bolters, collaborating with cross-functional teams to ensure timely development aligned with product launches.
  • Evaluate and select external technical training partners to enhance training effectiveness and innovation.
  • Guarantee compliance with health and safety regulations while maintaining Komatsu's rigorous quality standards in all training initiatives.
  • Utilize advanced training technologies and simulation systems to deliver immersive and impactful learning experiences, fostering a culture of continuous improvement and expertise.
  • Serve as a frontline technical resource, offering expert guidance and support during equipment demonstrations, warranty adjudication, and customer technical inquiries, reinforcing Komatsu's commitment to excellence and customer satisfaction.

Qualifications/Requirements

  • Technical trades diploma or bachelor's degree in engineering with practical equipment experience.
  • 5 or more years heavy equipment industry experience.
  • 5 or more years operating heavy equipment in a mining environment; bolters, jumbos, loaders and trucks
  • Experience facilitating training on technical equipment.
  • Experience with BEV equipment is considered an asset.
  • Demonstrated competence with mechanical, electrical, hydraulic and air water systems.
  • Excellent written and verbal communication skills.
  • Flexible, self-motivated and driven to achieve customer satisfaction goals and targets.
  • Strong computer literacy, including proficiency in MS Office to develop and facilitate training in electronic platforms.
  • Ability to facilitate technical training and impart detailed information including strong public speaking ability.
  • Hold MSHA certification, ensuring compliance with relevant standards.
  • Be open to varied shift schedules and willing to travel globally as necessary, equipped with a valid passport.
  • Be physically capable of working in an underground environment as required for the role.
  • Proficiency in verbal and written English is required, and bilingual capabilities in Spanish are considered an asset.

Additional Information

Join Hardrock for a rewarding opportunity where your expertise will contribute to a safer and more productive mining environment. We look forward to your application!

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. The starting salaryfor this role is $88,100.00. The actual offer will consider a wide range of factors, including experience and location.

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.



  • Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
  • 401k, pension and/or employee savings programs
  • Employee time off (vacation and designated holidays)
  • Employee and family assistance programs
  • Disability benefits
  • Life insurance
  • Employee learning and development programs



Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



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