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Senior Manager Insights Solutions

Delta Dental of California
$122,400 - $265,100
dental insurance, paid time off, paid holidays, tuition reimbursement, 401(k), employee discount
United States, California, Oakland
Jul 12, 2025
JOB DESCRIPTION

The Senior Manager, Insights Solutions is a pivotal role in advancing the department's priorities and objectives through the use of advanced analytics to solve our most important business challenges. The role will lead and manage a team of data scientists, develop data science strategies, and work with business leaders to translate data insights into actionable solutions. They are responsible for the end-to-end execution of data initiatives, quality and solution design, and implementation using appropriate tools and techniques. This role requires strong leadership, technical expertise in data science and machine learning, and the ability to communicate complex findings to both technical and non-technical audiences. This role works closely with business leaders in determining how and what efforts to prioritize by finding insights through the use of data and advanced analytics. This role also creates insights to measure and predict the value and outcomes of data-driven decision making.

RESPONSIBILITIES

  • Manages, hires, and maintains a team of data analysts and data scientists to deliver the team's objectives using advanced analytics and artificial intelligence to generate insights for business partners to meet their priorities.
  • Standardizes best practices and standards for analysis, modeling and experimentation; develop scalable processes to help the team solve pain points and meet goals; adhere to enterprise data policies.
  • Matches the needs of internal customer groups, including Customer Operations leadership, product teams, and business and operations teams, with relevant and actionable data solutions.
  • Establishes the roadmap for your team and implements projects in data science, artificial intelligence, machine learning, and advanced analytics to achieve business objectives.
  • Collaborates with stakeholders, both business and data engineering, to prioritize quarterly and annual roadmap in Agile aligned to business objectives.
  • Ensures our internal analytics products effectively meet the business needs of our internal customers, including power users and business stakeholders.
  • Evangelizes the value of data/analytics and helps drive a data-informed culture to make our data intelligible and important to the rest of the company.
  • Facilitates cross-functional working groups to solicit input and feedback.
  • Identifies, implements, and operationalizes processes to maximize product adoption.
  • Designs communication structure and cadence with team members; synthesizes data learnings into compelling stories and communicates them throughout the enterprise.


QUALIFICATIONS

  • 8+ years of experience in advanced analytics, data science, machine learning, and/or product management required; ten or more years of experience as a data professional preferred.
  • Five of more years of working and leading teams in Agile.
  • Bachelor's degree.
  • Proven analytics skills, including data science, machine learning, data engineering, and visualization.
  • Technical writing experience in relevant areas, including queries, reports, and presentations.
  • Strong organizational and time management skills.
  • Strategic thinker with the ability to see/understand the big picture.
  • Ability to build strong working relationships with cross-functional teams.
  • Demonstrated leadership ability.
  • Strong presentation skills, comfortable presenting to all management levels.
  • Strong analytical, critical thinking, and problem-solving skills with high attention to detail.
  • Solid business acumen, ability to think strategically and build effective business partnerships.
  • Knowledge of data integration across multiple data sources.
  • Ability to communicate complex issues/systems to users and/or stakeholders in concise and simple language.
  • Expertise with BI/analytics tools such as BusinessObjects, Tableau, and Power BI.
  • Verbal and written communication skills.
  • Strong problem solving and critical thinking skills.
  • Proven technical experience in using artificial intelligence to meet important business objective.

Licenses

* Certified Data Professional. Appropriate certification in a data field specialty within 1 year preferred.

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 24. $122,400 - $265,100

ADDITIONAL INFORMATION

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

  • Competitive base and incentive pay
  • 401(k) with robust matching and non-matching contributions
  • Rich medical & pharmacy benefits
  • 100% employer-paid dental and vision benefits
  • Holistic wellbeing program with deep financial incentives
  • Generous paid time off plus 12 paid holidays and your birthday off
  • Culture of growth and learning: career development; tuition reimbursement; recognition program
  • Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

#LI-Hybrid

ABOUT THE TEAM

At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.

We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.

Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us!

Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.

The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.

Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.

Proof of eligibility to work in the United States must be provided if selected for hire.

*Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York

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