Associate Sales Representative - CCA

• Manages inbound/outbound sales calls and emails in order to quote prices and place orders for product and services to ensure daily and quarterly sales goals are met.

• Enters orders and tracks order status.

• Understands the ownership of the customer satisfaction experience as vital to territory and corporate success.

• Manages the resolution of routine, non-complex issues under some directions or guidance.

• Answers customer questions on pricing, availability of products, and any shipping or service issues related to placed orders.

• Displays an understanding of the importance of the customer experience from relationship development to issue resolution.

• Attends TD SYNNEX and vendor partner trainings as assigned.

• Willing to engage in TD SYNNEX vendor and customer engagement activities that are outside of the pre-defined work hours as part of the total account ownership concept.

• Represents TD SYNNEX professionally in daily interface with business partners/customers.

• Meets attendance and punctuality standards.

• Additional duties as assigned

• Experience with multi-tasking and prioritization in a fast-paced environment.

• Experience with the delivery of effective messaging through written and verbal communications.

• Manage price negotiations and understand a profit culture.

• Build solid, effective working relationships with others.

• Constructively work under stress and pressure when faced with high workloads and deadlines.

• Respond to incoming calls and greet our partners in a friendly and courteous manner.

• Adjust readily to change and adapt as neededAble to be immobile for long extended periods.

• Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level.

• Maintain a positive attitude in the face of criticism, rejection, or failure.

• Maintain confidentiality of sensitive information.

• Possess strong organizational and time management skills, driving tasks to completion.

• Possess basic clerical and data entry skills.

Work Conditions:

• Occasional non-standard hours or overtime as business requires

• Professional office environment

Required Experience and Education (Years & Type):

• 2 year degree or HS diploma/GED plus 1 years relevant experience.

Preferred Education/Experience:

• Current affiliation within a sales organization/class preferred

• Bachelor's Degree within a business or IT discipline preferred

• Proficient in Microsoft Office Suite