Director, Patient Access Operations

Department:

Location:

Be a part of a global team that is inspired to make a difference in the lives of people living with rare disease.

At Travere Therapeutics, we recognize that our exceptional employees are vital to our success. We are a dedicated team focused on meeting the unique needs of rare patients.Our work is rewarding - both professionally and personally - because we are making a difference. We are passionate about what we do.

We are seeking talented individuals who will thrive in our collaborative, diverse, fast-paced environment and share in our mission - to identify, develop and deliver life-changing therapies to people living with rare disease. We stick by our values centered on patients, courage, community, and collaboration to pursue our vision of becoming a leading biopharmaceutical company dedicated to the delivery of innovation and hope to patients in the global rare disease community.

At Travere Therapeutics, we are in rare for life. We continue to courageously forge new paths as we move toward a common goal of elevating science and service for rare patients.

Position Summary:

The Director, Patient Access Operations will lead and manage Patient Access (PAX) operational activities to ensure alignment and organization across multiple stakeholders, including Payer, Access & Reimbursement (ARM), Patient Services, Trade & Distribution, HEOR, analytics, data systems and insights. The ideal candidate is someone with excellent project management and organizational skills. The role ensures timely, accurate, and actionable visibility into access-related functions that support strategic excellence, enterprise planning, launch readiness, and pull-through execution.

Responsibilities:

• Prepares key PAX meetings, deliverables, and aligns content across PAX organization in support of enterprise workstreams (e.g.: Brand Plan, LRP, Launch Readiness, Financial and Tactical Plan etc).

• This role will serve as a key advisor to the Senior Vice President of PAX, facilitating cross-functional alignment, enhancing executive communication, and ensuring the efficient execution of strategic initiatives.

• Acts as a primary communication conduit between senior leadership and internal stakeholders, ensuring consistent messaging, outlines clear expectations and information flow.

• Facilitates cross-functional alignment between Patient Access, Pricing & Contracting, Field Access, and Patient Services leadership by coordinating updates, tracking interdependencies, and identifying process gaps.

• Ensures payer access updates (e.g., formulary, prior authorization, step edits) are consistently reflected in internal systems and tools used by field access teams, including CRM platforms and coverage matrices.

• Owns the development and delivery of access performance dashboards and executive summaries for Patient Access (PAX) leadership, highlighting operational trends, delays, and cross-functional opportunities.

• Supports launch planning and large-scale strategic initiatives across the PAX organization by tracking readiness for visibility, internal communication alignment, and access enablement across multiple functions.

• Partners with analytics and insights teams to define and refine meaningful access performance indicators, such as payer status visibility, implementation timelines, and operational access barriers.

• Collaborates with Data Systems and Commercial Operations teams to support Patient Access data architecture, data aggregator solutions, and CRM enhancements to ensure effective visibility, integration, and usability across platforms.

• Leads evaluation of operational issues, identifies target areas for improvement, and leads solution development and implementation.

• Manages the PAX commercial operations budget, ensuring alignment with financial goals.

Education/Experience Requirements:

• Bachelor's degree in Business or relevant Life Sciences discipline. Advanced degree preferred. Equivalent combination of education and applicable job experience may be considered.

• Minimum of 10 years of relevant experience in the pharmaceutical or biotech industry, including experience in Commercial Operations and/or Market Access support functions.

• Demonstrated success in cross-functional project leadership and infrastructure development in support of Commercial organization.

Additional Skills/Experience/Requirements:

• The ideal candidate will embody Travere's core values: Courage, Community Spirit, Patient Focus and Teamwork.

• Demonstrates effective resourcefulness and ability to deliver multiple enterprise initiatives with ambiguity and without hierarchical authority.

• Outstanding problem-solving mindset, strong communication skills (oral and written), flexibility, prioritization and sense of urgency.

• Strong curiosity and willingness to learn quickly and roll up their sleeves.

• Executes highly effective working team meetings with internal and external partners and is visibly inclusive and transparent.

• Build strong relationships with peers and cross functional partners outside of immediate team.

• Experience working with pre-launch, launch, &/or on-market commercial teams preferred.

• Ability to work in a small company, evolving, fast-paced environment on both a strategic and tactical level.

• Demonstrates ability to gain buy-in and strategic alignment among various stakeholders.

• Demonstrates learning agility and rapid data-informed decision making

• Strong interpersonal and organizational skills and excellent verbal and written communication skills are required.

• Ability to travel up to 20% domestically

• All positions have an essential job function to be able to perform face to face work with colleagues and/or onsite in San Diego. No role is expected to be 100% remote.

Total Rewards Offerings:
Travere provides comprehensive total rewards offerings that demonstrate our commitment as a diverse, equitable, people-centric, and pay-for-performance organization.

Benefits: Our benefits include premium health, financial, work-life and well-being offerings for eligible employees and dependents, wellness and employee support programs, life insurance, disability, retirement plans with employer match and generous paid time off.

Compensation: Our competitive compensation package includes a combination of both cash compensation (base pay and short-term incentive) and long-term incentive compensation (company stock), designed to recognize, retain, and reward employees.

Target Base Pay Range:

*This information is current as of the date of this posting and may be modified in the future. Actual pay offered to a candidate will depend on a variety of factors including the candidate's experience, education, skills, and location.

Travere will accept applications on an ongoing basis until a candidate is selected for the position.

Travere Therapeutics, Inc. is an EEO/AA/Veteran/Disability Employer.

If you require a reasonable accommodation to complete the application or interview process, please contact us by sending an email to accommodations@travere.com. Please note that this email address is to be used exclusively to request an accommodation with the online application, interview or hiring process only. Travere HR will not reply to emails sent to this address for any other reason.