Communications Coordinator for Academic Excellence, Office of the Provost

External Applicants:

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website.

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

Job Description

Essential Functions:

• Collaborate with campus partners to identify academic, research, and creative-focused events and opportunities to develop and maintain a master calendar.

• Assist in the development and execution of a strategic social media content calendar; assist in creating, scheduling, and publishing content that highlights academic excellence and aligns with broader communication goals.

• Monitor social media and news coverage for posts and stories shared by the University, faculty, staff, and external publications, re-share relevant content through the appropriate social media channels.

• Serve as the liaison for coordinating photos and video shoots for social media content.

• Assist with event coverage (e.g., academic talks, symposia, conferences, and exhibitions) to highlight on social media.

• Collaborate with campus partners to identify faculty presentations, publications, and achievements, and amplify these through social media and digital channels.

• Help create graphic content using Canva and/or Adobe Express.

• Participate in social media strategy meetings and provide insights based on trends, content opportunities, and events.

Other Functions:

• Time-permitting, provide promotional support for campus partners for academic, research, and creative-focused events.

• Coordinate and track faculty nominations for field-specific awards and maintain records of faculty awards and recognitions.

Required Education, Knowledge, Skills, Abilities:

• Bachelor's degree with 1-3 years of related experience or an equivalent combination of education and experience.

• Strong interpersonal skills, with the ability to collaborate effectively with diverse campus partners.

• Excellent attention to detail and organizational abilities.

• Proficient in managing and creating content for social media (e.g., Instagram, LinkedIn, X, Bluesky, Facebook).

• Ability to work independently and manage multiple projects simultaneously.

• Creativity and an eye for storytelling through visual and written content.

• Ability to work evenings and weekends as required.

• Ability to communicate effectively, both verbally and in writing.

• Ability to work under pressure and with deadlines.

Preferred Education, Knowledge, Skills, Abilities:

• Experience with content creation software such as Canva, Adobe Express, and Adobe Creative Suite.

• Familiarity with Google Workplace and Wordpress.

• Demonstrated experience managing and creating content for institutional or professional social media accounts

• Experience in an academic setting.

Accountabilities:

• Responsible for own work.

Physical Requirements:

• Sedentary work primarily involves sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned.

Environmental Conditions:

• No environmental conditions.

Additional Job Description

Time Type Requirement

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.eduor (336) 758-4700.